
Customer Service Representative (Multi-Branch Support) – English/Spanish
Security Finance Corporation, Granite Heights, WI, United States
Job Location
Location: Pt. Arthur, TX, United States
Job ID: 2026-15140
Date Posted: Apr 7, 2026
Desired Qualities
Thrives on making a positive, lasting impact on people
Bilingual in English and Spanish
Has customer service experience
Willing to learn a new industry with paid on the job training
Enjoys working in multiple locations in their area
Seeks multiple opportunities to advance their career
Prefers to work in an open office environment
You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest!
Responsibilities
Provide outstanding customer service both on the phone and in-person.
Market for new and continued customer business.
Prepare and process loans and income tax returns.
Benefits
TOP-of-the-line training, with pay increase incentives, which includes hands‑on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
Excellent benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short‑and long‑term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals!
Community Service – As a company, we are pro‑active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
Growth Potential – We believe in fostering our employees’ talents and providing a pathway for their individual career story.
Additional Locations Supported Port Arthur, Silsbee, Beaumont, Orange, Liberty, and Texas City.
#J-18808-Ljbffr
Desired Qualities
Thrives on making a positive, lasting impact on people
Bilingual in English and Spanish
Has customer service experience
Willing to learn a new industry with paid on the job training
Enjoys working in multiple locations in their area
Seeks multiple opportunities to advance their career
Prefers to work in an open office environment
You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest!
Responsibilities
Provide outstanding customer service both on the phone and in-person.
Market for new and continued customer business.
Prepare and process loans and income tax returns.
Benefits
TOP-of-the-line training, with pay increase incentives, which includes hands‑on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
Excellent benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short‑and long‑term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals!
Community Service – As a company, we are pro‑active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
Growth Potential – We believe in fostering our employees’ talents and providing a pathway for their individual career story.
Additional Locations Supported Port Arthur, Silsbee, Beaumont, Orange, Liberty, and Texas City.
#J-18808-Ljbffr