Key Account Manager - Spices
Office Depot, Fresno, CA, United States
Position Summary
The Key Account Manager is at the heart of ofi’s purpose to “Be the Change for Good Food and a Healthy Future.” This role is a significant contributor to ofi’s growth strategy, establishing and executing business and sales strategies for specific ambition accounts that drive growth across the entire product portfolio. Reporting to the Head of Sales for a specific product‑platform, the Key Account Manager will drive business growth through cross‑functional collaboration and by providing broader product and ingredient solutions for customers that are unique and differentiated.
Location Chicago (strongly preferred) or remote in the following states: AK, AL, AZ, CA, GA, ID, IL, NV, NJ, NM, NY, NC, OR, TN, TX, FL, MN, MT, WI, NE, PA, VA, OH.
Position Responsibilities
Evaluate industry, market, category, channel, and customer trends to understand and articulate market and customer opportunities.
Develop and execute account strategies, plans, and forecasts for assigned accounts, incorporating business strategies that reflect the entire product portfolio.
Explore customers’ needs and opportunities, encouraging experimentation with the entire portfolio and seizing opportunities that result in unique differentiated solutions.
Develop long‑term partnerships with targeted accounts that result in increased sales and margins, and value for the broader business portfolio.
Manage a diverse set of customers, including large, well‑established customers, while maintaining a hunter’s mentality for uncovering growth at existing and new accounts.
Initiate and lead contract negotiations with key accounts to grow sales volume and margins while expanding ingredient solutions and distribution.
Work with cross‑functional and product‑platform teams to ensure alignment of sales strategy and product offerings with technical and operational capabilities.
Guide the sales process, articulating a path forward for customers with support from internal stakeholders, considering internal capabilities, constraints, competitive circumstances, and strategic priorities.
Work closely with logistics and support teams to ensure excellence in contract execution and working capital management.
Engage internal teams to execute business plans, resolve issues, and deliver solutions that meet or exceed customer needs and drive profitable growth.
Collaborate with Innovation and R&D on SIM projects and customer‑driven solutions, engaging stakeholders to understand current capabilities required to deliver.
Establish a regular cadence of communications with internal stakeholder groups, reviewing progress and adjusting plans as needed.
Balance key account responsibilities for ambition accounts with assigned product‑platform accounts.
Perform other duties as assigned.
Position Requirements
Bachelor’s degree required; Master’s preferred.
Five (5) years of major account and spice selling experience required. Candidates substituting experience in lieu of a degree must have ten (10) years of prior experience.
Previous account management experience with headquarters of large CPG, food service or related industry; national account experience, private label sales or food CPG experience preferred.
Strategic thinking and business acumen: ability to develop and deliver strategic account plans designed to achieve profitable growth in business and sales objectives; excellent analytical skills.
Extensive spice ingredient product knowledge: ability to understand and translate ingredient portfolio features to targeted customer value propositions; lead cross‑functional teams to deliver customer solutions.
Effective negotiation and problem‑solving skills: ability to use appropriate strategies to address areas of concern, explore alternatives and reach mutually beneficial agreements.
Impactful communicator: ability to convey information and ideas clearly and succinctly to individuals and groups at various levels; deliver high‑impact presentations suited to the audience.
Building influential relationships: ability to build and foster influential customer and internal stakeholder relationships across cultural, organizational, and geographical boundaries.
Adaptability: maintain effectiveness when experiencing major changes or shifts in direction; adjust effectively by exploring the benefits, trying new approaches and collaborating with others.
Ability and willingness to travel up to 40% of the time required.
The Chicago area is highly preferred.
Compensation & Benefits The pay for this role in Illinois ranges from
$111,000
to
$140,000
and is based on position responsibilities and geographic location. Actual pay within this range may be determined based on candidate experience, qualifications, and other determining factors.
Bonus: Eligible for a discretionary performance‑based bonus as provided by the plan terms and governing documents.
Benefits: Employees (and their eligible dependents) covered through affordable access to healthcare, protection, and savings for the future.
Well‑being: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well‑being lifestyle for our employees and their families.
Additional Information Note: This job description is not intended to be all‑inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.
ofiprovides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: US‑Talent.Acquisition@ofi.com
Atofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.
#J-18808-Ljbffr
Location Chicago (strongly preferred) or remote in the following states: AK, AL, AZ, CA, GA, ID, IL, NV, NJ, NM, NY, NC, OR, TN, TX, FL, MN, MT, WI, NE, PA, VA, OH.
Position Responsibilities
Evaluate industry, market, category, channel, and customer trends to understand and articulate market and customer opportunities.
Develop and execute account strategies, plans, and forecasts for assigned accounts, incorporating business strategies that reflect the entire product portfolio.
Explore customers’ needs and opportunities, encouraging experimentation with the entire portfolio and seizing opportunities that result in unique differentiated solutions.
Develop long‑term partnerships with targeted accounts that result in increased sales and margins, and value for the broader business portfolio.
Manage a diverse set of customers, including large, well‑established customers, while maintaining a hunter’s mentality for uncovering growth at existing and new accounts.
Initiate and lead contract negotiations with key accounts to grow sales volume and margins while expanding ingredient solutions and distribution.
Work with cross‑functional and product‑platform teams to ensure alignment of sales strategy and product offerings with technical and operational capabilities.
Guide the sales process, articulating a path forward for customers with support from internal stakeholders, considering internal capabilities, constraints, competitive circumstances, and strategic priorities.
Work closely with logistics and support teams to ensure excellence in contract execution and working capital management.
Engage internal teams to execute business plans, resolve issues, and deliver solutions that meet or exceed customer needs and drive profitable growth.
Collaborate with Innovation and R&D on SIM projects and customer‑driven solutions, engaging stakeholders to understand current capabilities required to deliver.
Establish a regular cadence of communications with internal stakeholder groups, reviewing progress and adjusting plans as needed.
Balance key account responsibilities for ambition accounts with assigned product‑platform accounts.
Perform other duties as assigned.
Position Requirements
Bachelor’s degree required; Master’s preferred.
Five (5) years of major account and spice selling experience required. Candidates substituting experience in lieu of a degree must have ten (10) years of prior experience.
Previous account management experience with headquarters of large CPG, food service or related industry; national account experience, private label sales or food CPG experience preferred.
Strategic thinking and business acumen: ability to develop and deliver strategic account plans designed to achieve profitable growth in business and sales objectives; excellent analytical skills.
Extensive spice ingredient product knowledge: ability to understand and translate ingredient portfolio features to targeted customer value propositions; lead cross‑functional teams to deliver customer solutions.
Effective negotiation and problem‑solving skills: ability to use appropriate strategies to address areas of concern, explore alternatives and reach mutually beneficial agreements.
Impactful communicator: ability to convey information and ideas clearly and succinctly to individuals and groups at various levels; deliver high‑impact presentations suited to the audience.
Building influential relationships: ability to build and foster influential customer and internal stakeholder relationships across cultural, organizational, and geographical boundaries.
Adaptability: maintain effectiveness when experiencing major changes or shifts in direction; adjust effectively by exploring the benefits, trying new approaches and collaborating with others.
Ability and willingness to travel up to 40% of the time required.
The Chicago area is highly preferred.
Compensation & Benefits The pay for this role in Illinois ranges from
$111,000
to
$140,000
and is based on position responsibilities and geographic location. Actual pay within this range may be determined based on candidate experience, qualifications, and other determining factors.
Bonus: Eligible for a discretionary performance‑based bonus as provided by the plan terms and governing documents.
Benefits: Employees (and their eligible dependents) covered through affordable access to healthcare, protection, and savings for the future.
Well‑being: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well‑being lifestyle for our employees and their families.
Additional Information Note: This job description is not intended to be all‑inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.
ofiprovides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: US‑Talent.Acquisition@ofi.com
Atofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.
#J-18808-Ljbffr