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Order Entry Representative

Sun Coast Resources, LLC, Houston, TX, United States


JOB TITLE:

Order Entry Representative

LOCATION:

Houston, TX

POSITION REPORTS TO:

Order Entry Manager

SCHEDULE:

TBD: some overtime may be required

COMPENSATION:

Commensurate with experience and skills

RESPONSIBILITIES

Create and enter sales orders for fuel, tanks, services and special projects with accuracy and detailed notes

Receive telephone calls and handle caller inquiries in a professional manner

Coordinate customer deliveries with other terminals

Communicate with sales representatives and dispatchers regarding customer needs

Other related tasks as assigned by manager

BASIC REQUIREMENTS

Local's only (must live within 60 miles)

Must be willing to work weekends and holidays

Minimum one year's experience in a high-volume data entry and customer service environment

Minimum one-year recent phone experience in a corporate environment communicating with customers

Strong proficiency in Microsoft Office, Excel, Outlook and Word programs

Must be able to type minimum of 30 WPM

Must be motivated, able to communicate effectively with co-workers and management and work well in a team environment

Excellent organizational skills and a keen attention to detail, with the ability to multi-task and prioritize multiple deadlines

Adept at problem solving

Professional appearance and demeanor

Stable employment history

Must be able to pass background screening

Clear concise written and verbal communication skills, must be able to accurately repeat information back to the customer

Flexible with change

Willingness to accept constructive criticism and learn

Must be able to work in a fast-paced environment with shifting priorities while maintaining a positive demeanor

PREFERRED

SAP experience

Experience in the fuel or transportation industry preferred

Customer Service phone experience

Sun Coast Resources, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, gender identity, sexual orientation, status as a protected veteran, among other things, or status as a qualified individual with disability.

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