
Relationship Banker - Capital Central Region
Broadview group, Albany, NY, United States
***This role will be assigned to our Arbor Hill Branch; however, you will support the branches within our Capital Central Region which includes our Empire Plaza, One Commerce, Park South, Latham, Cohoes, and Albany South Pearl and Albany- State Street Branch locations.*****WHAT YOU’LL DO*** Advocate for members, seeking ways to enhance members’ experience, providing solutions that help them achieve their financial goals* Attract new retail and business members, while fostering deeper relationships with existing members utilizing The Member Advantage approach* Prioritize the delivery of exceptional member service with accuracy and operational excellence including problem/complaint resolution* Support the branch in growing a profitable book of business to achieve individual and team goals, in support of overall corporate goals* Build new relationships through Community/Foundation involvement and existing member referrals* Create greater awareness of all service channels members can utilize through promotion, education, and direct demonstrations to members* Participate in ongoing coaching, job shadowing, mentoring, and training to develop and enhance performance* Demonstrate vigilance in detecting and reporting fraud or irregular activities* Ensure compliance with all applicable policies, procedures, and regulatory guidelines* Achievement of goals and objectives provided by management**LET’S TALK IF YOU*** Have an Associate degree preferred, or combination of equivalent education and experience* Have one to two years of branch banking experience* Have passed and Maintain Notary Public License (within 6 months of completion of Relationship Banker Training) and Signature Guarantee permissions* Are Proficient in Microsoft Word and Excel* Have the ability to multi-task to meet or exceed minimum performance standards* Have effective verbal, written and listening communication skills* Have strong interpersonal skills* Have the flexibility to work out of any location at any time, as business needs dictate* Have the ability to lift at least 10 pounds and stand for long periods of time**TO THRIVE AT BROADVIEW YOU NEED*** Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and SharePoint.* To be able to operate in a rapidly changing dynamic environment.* Excellent oral, written, and auditory communication skills, as well as interpersonal interaction skills.**Starting Compensation:** $22.82 - $24.82/hr., plus a competitive benefits package**ABOUT THE TEAM**
Here at Broadview, we deliver a high-quality member service experience by engaging in conversation with members, reviewing their full financial profile, and recommending appropriate solutions to meet their financial needs. To serve as a subject matter expert for our members, creating outstanding member experience by resolving member service needs, and delivering expertise in financial services that benefit every member, every time, every day. #J-18808-Ljbffr
Here at Broadview, we deliver a high-quality member service experience by engaging in conversation with members, reviewing their full financial profile, and recommending appropriate solutions to meet their financial needs. To serve as a subject matter expert for our members, creating outstanding member experience by resolving member service needs, and delivering expertise in financial services that benefit every member, every time, every day. #J-18808-Ljbffr