Rental Readiness Specialist
Tesla Motors, Inc., Tacoma, WA, United States
What to Expect
The Tesla Rental Program is looking for a Rental Readiness Specialist to work on one of the most progressive vehicle brands in the world. The Rental Readiness Specialist is a key contributor to the Tesla experience by coordinating the receipt of incoming new and used vehicle inventory. This position is responsible for fleet/lot management, movement of vehicles, vehicle readiness, rental invoicing, and customer hand off. Candidates must have a high level of accountability, and personal satisfaction in doing a great job.
What You'll Do
Perform vehicle inventory movement, charging, and cleaning
Coordinate with registration and logistics teams and perform plating, and paperwork verification
Perform vehicle readiness inspections and report vehicle concerns
Communicate with customers for scheduling rental pickups and drop-offs and issues while on rent
Prepare documents for customer arrival and conduct hand-off
Conduct insurance company or customer invoice generation and payment receipt
Detail and/or light service advisory experience is preferred
What You'll Bring
Proven track record of a great work ethic
Demonstrated ability to be a team player
Ability to lift 50 - 60 pounds
Valid driver's license preferred
Excellent written and verbal communication skills, and the ability to follow instructions
Microsoft Office suite experience preferred
Compensation and Benefits Benefits
Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Expected Compensation
Service Support Associate I - $18.90 - $23.87/hour
Service Support Associate II - $18.90 - $26.24/hour
Service Support Associate III - $19.08 - $28.62/hour
Service Support Associate IV - $21.60 - $32.40/hour
Lead Service Support Associate - $23.18 - $34.78/hour
+ cash and stock awards + benefits for all levels
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
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What You'll Do
Perform vehicle inventory movement, charging, and cleaning
Coordinate with registration and logistics teams and perform plating, and paperwork verification
Perform vehicle readiness inspections and report vehicle concerns
Communicate with customers for scheduling rental pickups and drop-offs and issues while on rent
Prepare documents for customer arrival and conduct hand-off
Conduct insurance company or customer invoice generation and payment receipt
Detail and/or light service advisory experience is preferred
What You'll Bring
Proven track record of a great work ethic
Demonstrated ability to be a team player
Ability to lift 50 - 60 pounds
Valid driver's license preferred
Excellent written and verbal communication skills, and the ability to follow instructions
Microsoft Office suite experience preferred
Compensation and Benefits Benefits
Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Expected Compensation
Service Support Associate I - $18.90 - $23.87/hour
Service Support Associate II - $18.90 - $26.24/hour
Service Support Associate III - $19.08 - $28.62/hour
Service Support Associate IV - $21.60 - $32.40/hour
Lead Service Support Associate - $23.18 - $34.78/hour
+ cash and stock awards + benefits for all levels
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
#J-18808-Ljbffr