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Student Mentor for Outreach, Recruitment and Entry Services (S.M.O.R.E.S)

Tacoma Community College, Tacoma, WA, United States


Overview

Note: This position is for currently enrolled TCC Students only. If not currently enrolled as a TCC Student please apply to the other listed positions and/or pools available on the TCC jobs/employment portal. Tacoma Community College is a public two-year institution serving a diverse population of approximately 14,000 students. We emphasize equity, diversity, and inclusion in our educational community. Our mission is to create meaningful and relevant learning, inspire greater equity, and celebrate success in our lives and communities. Position: Student Mentor for Outreach, Recruitment and Entry Services (S.M.O.R.E.S). The role will engage, guide, and connect with underrepresented populations to support student success and educational access by assisting new students in understanding career pathways options and the entry process. Essential Functions

Outreach & Recruitment

Provide basic information related to educational programs and services. Assess, respond, and relate to the needs and concerns of prospective students and parents. Assist students from all backgrounds, in compliance with TCC’s Non-Discrimination Policy. Conduct campus tours to individuals and groups with an emphasis on enrollment steps.

Event Staffing & Support

Develop constructive relationships with prospective students and their families as well as community groups. Represent TCC professionally at outreach events and booths. Transport materials weighing an average of 25-40 pounds. Pack, stock, and re-stock materials before and after outreach events.

Office & Project Support

Update and enter data into Slate. Schedule and document visits to community events. Answer questions from prospective students via phone, email, and in person. Complete projects independently and as part of a team.

Training & Research

Learn and communicate TCC’s admission requirements, program offerings, and basic financial aid information. Maintain up-to-date knowledge of TCC programs and activities. Update office events calendars for campus and outreach events. Research and update TCC’s campus tour outline.

Qualifications

Be currently enrolled in six credits or more at Tacoma Community College. Be in good academic standing with Tacoma Community College. Conditions of Employment

Successful completion of a criminal history background check prior to employment. Knowledge, Skills and Abilities

Demonstrate appreciation for diverse identities and cultures, with respectful interactions and adherence to policies. Strong interpersonal communication skills. Commitment to personal integrity, good judgment, and ethical behavior. Participate in regular meetings with team members, supervisor, and ongoing training. Be flexible with schedule changes, including occasional weekend and evening events. Items may be subject to progressive discipline for policy violations as applicable. Application Process

Complete Tacoma Community College online application. Submit a resume and cover letter.

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