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Veterans Service Representative (Authorizer)

Veterans Benefits Administration, Montgomery, AL, United States


Veterans Service Representative (VSR) (Authorizer)

The incumbent will play a vital role in ensuring that our Veterans receive compassionate care and benefits. You will oversee complex benefit claims, explain benefit programs and entitlement criteria, and provide final decisions on compensation and pension claims.

This position may be located in either the Veteran Service Center or the Benefit Eligibility Support Team within the listed VBA Regional Offices.

Qualifications & Application Deadline To qualify, applicants must meet all requirements by the closing date of this announcement, 04/20/2026.

Time-in-Grade Applicants who are current federal employees and have held a GS grade any time in the past 52 weeks must also meet time‑in‑grade requirements. For a GS-11 position you must have served 52 weeks at GS-10 grade level.

To support your claim of time in grade, you must submit your most recent appointment, promotion, or within‑grade increase SF‑50. Some applicants may have to submit more than one SF‑50 to demonstrate eligibility.

Specialized Experience To qualify at the GS-11 grade level, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS‑10) in the normal line of progression for the occupation. Specialized experience includes experience that demonstrates competence in adjudicating and authorizing Veterans' claims. Such experience is gained in positions involving development, examination, investigation, adjudication, and authorization of claims for disability compensation, pension, death compensation, life insurance, etc. The experience must be substantive and relevant and may have been gained in the practice of law or working with a federal or state agency, insurance company, retirement, disability, or insurance program.

Applicants may substitute education for experience. Applicants must have a Ph.D. or equivalent doctoral degree, or three full years (54 semester hours or 81 quarter hours) of progressively higher level graduate education leading to such a degree, or an LL.M if related. This graduate education must demonstrate the knowledge, skills, and abilities to do the work. A transcript must be submitted with the application.

Applicants may combine education and experience. They may combine specialized experience and education beyond two full years of graduate level education. The applicant must calculate the percentages as described to meet at least 100% qualification.

Experience includes paid, unpaid, and volunteer work. Volunteer experience is credited toward qualification.

More Information For more information on qualification standards, please visit the United States Office of Personnel Management's website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/

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