Guitar Technician - Base Pay + Commissions
Guitar Center, Youngsville, NC, United States
Position Overview
As a Repair Technician (Guitar) at Guitar Center, you will provide maintenance and repair services on customer-owned instruments, assist in maintaining store inventory, and continually build the business through excellent customer experience and quality work.
Key Characteristics
Customer Focus
– Understand customer service principles and provide an excellent customer experience; approachable, knowledgeable, encouraging, and passionate.
Initiative
– Identify opportunities and follow through on work activities to capitalize or resolve them; learn quickly and take positive action.
Selling
– Work through GC certification program to gain a base understanding of products and sales techniques.
Training
– Effectively train learners and communicate information and techniques so that they are retained.
Responsibilities
Interact with customers, ensuring a positive customer experience.
Service customer‑owned instruments with a high level of craftsmanship.
Maintain store‑owned gear as requested.
Complete warranty repair work.
Perform additional duties as assigned.
Requirements
Skilled understanding of repairing guitars.
Preferences
Foundational product knowledge of Guitar Center products.
Employment Opportunity Statement Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening by calling or by sending an email to _______.
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Key Characteristics
Customer Focus
– Understand customer service principles and provide an excellent customer experience; approachable, knowledgeable, encouraging, and passionate.
Initiative
– Identify opportunities and follow through on work activities to capitalize or resolve them; learn quickly and take positive action.
Selling
– Work through GC certification program to gain a base understanding of products and sales techniques.
Training
– Effectively train learners and communicate information and techniques so that they are retained.
Responsibilities
Interact with customers, ensuring a positive customer experience.
Service customer‑owned instruments with a high level of craftsmanship.
Maintain store‑owned gear as requested.
Complete warranty repair work.
Perform additional duties as assigned.
Requirements
Skilled understanding of repairing guitars.
Preferences
Foundational product knowledge of Guitar Center products.
Employment Opportunity Statement Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening by calling or by sending an email to _______.
#J-18808-Ljbffr