Claims Representative
Virginia Office of the Attorney General, Richmond, VA, United States
Title
Claims Representative Duty Overview
A unique opportunity exists to work in the Virginia Office of the Attorney General, Financial Recovery Section of the Civil Litigation Division. We offer the opportunity of public service, work‑life balance, and an attractive compensation package inclusive of paid time off, paid holidays, health/dental/life insurance, retirement, and more. The mission of FRS is to advance the interests of the taxpayers of Virginia by providing legal advice and services to appropriately, cost‑effectively, and aggressively secure recoveries on civil claims in favor of the Commonwealth of Virginia. The position contributes to the section’s mission by providing legal support within the Judgment Enforcement Unit but may also involve pre‑litigation support as well as preparing warrants in debt and scheduling dockets in general district courts. The position assists in using judgment enforcement tools to collect judgments on delinquent accounts receivable arising from the provision of state goods and services, tort claims resulting from damage to state property, and more. The position is the primary contact for pro se debtors and defendants and participates with legal counsel in every phase of recovery, including pre‑litigation, litigation, and judgment enforcement. Responsibilities
Investigate debt cases and locate debtors. Prepare garnishments, legal demands for payment, and warrants in debt for filing in various state courts. Negotiate settlements and payment plans with debtors and insurers. Respond to inquiries from client agencies, debtors, insurers, attorneys, and court personnel. Maintain document and file control. Minimum Qualifications
Excellent communication skills and analytical ability; ability to prioritize a high‑volume caseload; considerable knowledge of legal principles, practices, and processes; ability to work independently and as a team member to complete complex assignments within prescribed time limits. Proficient in word processing. Subject to a criminal background check and valid driver’s license required. Preferred Experience
The preferred candidate will have a minimum of three years of experience providing support in a debt collection, plaintiffs’ litigation, or insurance defense firm; experience with JST Collectmax software or similar case‑management database software is preferred. EEO Statement
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered, applicants must provide an AHP Letter (formerly COD) from the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service‑Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable. Note
Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022 and February 29, 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.
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Claims Representative Duty Overview
A unique opportunity exists to work in the Virginia Office of the Attorney General, Financial Recovery Section of the Civil Litigation Division. We offer the opportunity of public service, work‑life balance, and an attractive compensation package inclusive of paid time off, paid holidays, health/dental/life insurance, retirement, and more. The mission of FRS is to advance the interests of the taxpayers of Virginia by providing legal advice and services to appropriately, cost‑effectively, and aggressively secure recoveries on civil claims in favor of the Commonwealth of Virginia. The position contributes to the section’s mission by providing legal support within the Judgment Enforcement Unit but may also involve pre‑litigation support as well as preparing warrants in debt and scheduling dockets in general district courts. The position assists in using judgment enforcement tools to collect judgments on delinquent accounts receivable arising from the provision of state goods and services, tort claims resulting from damage to state property, and more. The position is the primary contact for pro se debtors and defendants and participates with legal counsel in every phase of recovery, including pre‑litigation, litigation, and judgment enforcement. Responsibilities
Investigate debt cases and locate debtors. Prepare garnishments, legal demands for payment, and warrants in debt for filing in various state courts. Negotiate settlements and payment plans with debtors and insurers. Respond to inquiries from client agencies, debtors, insurers, attorneys, and court personnel. Maintain document and file control. Minimum Qualifications
Excellent communication skills and analytical ability; ability to prioritize a high‑volume caseload; considerable knowledge of legal principles, practices, and processes; ability to work independently and as a team member to complete complex assignments within prescribed time limits. Proficient in word processing. Subject to a criminal background check and valid driver’s license required. Preferred Experience
The preferred candidate will have a minimum of three years of experience providing support in a debt collection, plaintiffs’ litigation, or insurance defense firm; experience with JST Collectmax software or similar case‑management database software is preferred. EEO Statement
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered, applicants must provide an AHP Letter (formerly COD) from the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service‑Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable. Note
Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022 and February 29, 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.
#J-18808-Ljbffr