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Bilingual Mortgage Resolution Specialist (English/Spanish)

First National Bank of America, Lansing, MI, United States


A financial services institution in Lansing, Michigan, is seeking a Mortgage Resolution Representative to join their Mortgage Servicing Team. You will assist customers with mortgage payment issues, employing empathy and problem-solving skills. Responsibilities include handling calls about home loan accounts and providing support in both English and Spanish. The position offers a variety of employee benefits, including medical, dental, vision, discounted childcare, and 401k with employer match. #J-18808-Ljbffr