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Talent Acquisition Specialist, Sales (remote)

Birdeye, Dallas, TX, United States


Overview Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.

What You’ll Do Birdeye is looking for an Internal Recruiter to join our HR department and help manage our full-cycle recruiting processes. This individual will be responsible for identifying current and future hiring needs, advertising job openings online, and helping provide a positive candidate experience. To be successful in this role, you should have previous experience and success in sourcing, interviewing, and evaluating candidates in a SaaS organization. This role reports to the US Manager of Talent Acquisition.

Responsibilities

Manage the candidate process, from sourcing to the transition to onboarding, to ensure a thorough, streamlined, and engaging candidate experience.

Evaluate skill level and culture fit, make salary recommendations, and manage the offer phase.

Ensure the hiring team’s collaboration and preparedness throughout the interview and offer process; foster the timely exchange of information.

Leverage ATS reporting functionality to communicate candidate pipelines and recruiting status as appropriate.

Implement innovative and proven strategies to source a highly qualified and diverse candidate pool; proactively research and investigate new ideas and tools to source passive candidates.

Participate in employer branding initiatives and other ad hoc projects and responsibilities as assigned.

Requirements

Hybrid In-Office work environment - Working Tues, Weds, & Thurs in our Dallas,TX-based Office located in Coppell, TX

2-4 years of experience full-cycle recruiting

Bachelor’s degree preferred

Demonstrated success recruiting sales/GTM positions

Experience working in a fast-paced startup environment a plus

Exceptional verbal/written/persuasive communication skills

Results-oriented, consistently exceeds established metrics and goals

Experience in advanced, innovative sourcing and engaging passive candidates

Deep understanding of recruiting and sourcing tools (Indeed, Paylocity, & LinkedIn a plus)

Thrives in a fast-paced environment

Comfortable working and communicating with a global team

Appreciates collaborating with stakeholders in person and owning recruiting metrics

Why You’ll Join Us At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.

Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.

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