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Customer Service Representative

The HT Group, Beaumont, TX, United States


The HT Group is seeking a

Customer Service Representative

for a client in Beaumont, TX. This is an entry‑level opportunity for someone with strong customer service skills, basic computer knowledge, and a professional, dependable attitude. You will support daily office operations by assisting customers via phone and email, answering questions related to products and orders, and entering customer information accurately into the system.

Responsibilities

Answer incoming customer phone calls and emails

Assist customers with product and order‑related questions

Enter customer and order information accurately into the system

Provide general office and administrative support as needed

Maintain professionalism and strong communication with customers and team members

Occasionally assist with light warehouse‑related tasks, such as packing boxes, if needed

Qualifications

Previous customer service, retail, or office support experience preferred

Strong communication and interpersonal skills

Basic computer proficiency and accurate typing skills required; a typing assessment may be administered during the interview process

Detail‑oriented and dependable

Professional attitude and willingness to learn

This is a contract‑to‑hire opportunity with a Monday‑Friday schedule from 8:00 AM to 5:00 PM. Overtime may be required occasionally. Pay ranges from $12–$13 per hour.

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