Manager of Digital Community Engagement: Living Beyond Breast Cancer
Bryn Mawr College, Bryn Mawr, PA, United States
LBBC is hiring a Manager, Digital Community Engagement, who will play a key rolein shaping, growing, and sustaining LBBC’s digital community. This roleis responsible forstewardingLBBC’s online community platformhosted on Mighty Pro(Flourish),while also leading broader digital community engagementand social listeningefforts across LBBC’s digital channels. The ideal candidate is an experienced digital community professional who understands not only how platforms function, but how trust, participation, and connection are built over time. This individual will bring both strategic thinking and hands-on engagement to ensure thatour digital community is a meaningful extension of LBBC’s mission and an integrated part of LBBC’s programs, outreach, and communications.
About the Organization:
Living Beyond Breast Cancer is a national nonprofit organization whose mission is to connect people with trusted information and a community of support. By joining our team, you can make a difference in the lives of people in your community and across the country. For more information, visitLBBC.ORG . LBBC is headquartered just outside Philadelphia in Bala Cynwyd, PA. This position will be mostly remote with occasional office meetings. Preference in hiring will be given to candidates who live within the Greater Philadelphia region. Key Responsibilities
Collaborate with a cross-functional team to develop, implement, and evolve LBBC’s digital community engagement strategy across platforms, with Flourish as the primary hub for connection and engagement. Identify target audiences and tailor messaging accordingly Plan editorial calendars across platforms (social, web, email) Audience Engagement and Community Management Monitor trending topics andnew ideasacross various social media platforms, including but not limited to Flourish, Reddit, Facebook, Instagram, and other breast cancer digital communities. Activelymoderate andengage in community discussions, share relevant and trusted content, and foster a community environment that is welcoming, supportive, respectful, and inclusive. Manage,integrate,and aligncommunity engagement efforts across LBBC’s broader digital presence, ensuring Flourish and other community spaces are welcoming, trusted, and accessible. Content Distribution & Campaign Execution Collaborate withEducational Programs, Special Events, and Outreach teams to connectin-person experienceswithongoing digitalcommunities,as well as translating online community connections to in-person meet-ups. Serve as the internal subject matter expert on Flourish and Mighty Pro, including monitoring platform features, updates, and capabilities and advising on how they can support engagement, learning, and inclusion. Key Qualifications
Bachelor’s degree in a related field (or equivalent experience) plus 3 years’ experience moderating large, diverseonline communities;cancer or other healthcare-relatedcommunitiespreferred. Creativity and a proactive approach to addressing moderation issues and developing engagement opportunities Excellentcommunication,collaboration,and time management skills ProficiencyinMighty Networks preferred Experience withcommunity engagement onplatforms like Facebook, Instagram, Reddit,and TikTok Familiarity withSprout Sociala plus Successful candidates need a willingness to learn and approach problems with a fresh perspective. LBBC is a learning organization, and we encourage candidates who have unconventional and/or self-taught backgrounds in any of the above qualifications to apply for this position. Genuine interest in the healthcare sector, patient advocacy, and/or oncology COMPENSATION
The salary range begins at $65,000 per year. LBBC offers a comprehensive benefits package including: Health, dental, and vision insurance 401(k) with annual 4% employer match plus an additional annual discretionary contribution Generous paid time off plan Flexible work arrangements in a hybrid working environment Paid parental leave Living Beyond Breast Cancer is an Equal Opportunity Employer. We respect and seek individuals of a diverse background and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
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Living Beyond Breast Cancer is a national nonprofit organization whose mission is to connect people with trusted information and a community of support. By joining our team, you can make a difference in the lives of people in your community and across the country. For more information, visitLBBC.ORG . LBBC is headquartered just outside Philadelphia in Bala Cynwyd, PA. This position will be mostly remote with occasional office meetings. Preference in hiring will be given to candidates who live within the Greater Philadelphia region. Key Responsibilities
Collaborate with a cross-functional team to develop, implement, and evolve LBBC’s digital community engagement strategy across platforms, with Flourish as the primary hub for connection and engagement. Identify target audiences and tailor messaging accordingly Plan editorial calendars across platforms (social, web, email) Audience Engagement and Community Management Monitor trending topics andnew ideasacross various social media platforms, including but not limited to Flourish, Reddit, Facebook, Instagram, and other breast cancer digital communities. Activelymoderate andengage in community discussions, share relevant and trusted content, and foster a community environment that is welcoming, supportive, respectful, and inclusive. Manage,integrate,and aligncommunity engagement efforts across LBBC’s broader digital presence, ensuring Flourish and other community spaces are welcoming, trusted, and accessible. Content Distribution & Campaign Execution Collaborate withEducational Programs, Special Events, and Outreach teams to connectin-person experienceswithongoing digitalcommunities,as well as translating online community connections to in-person meet-ups. Serve as the internal subject matter expert on Flourish and Mighty Pro, including monitoring platform features, updates, and capabilities and advising on how they can support engagement, learning, and inclusion. Key Qualifications
Bachelor’s degree in a related field (or equivalent experience) plus 3 years’ experience moderating large, diverseonline communities;cancer or other healthcare-relatedcommunitiespreferred. Creativity and a proactive approach to addressing moderation issues and developing engagement opportunities Excellentcommunication,collaboration,and time management skills ProficiencyinMighty Networks preferred Experience withcommunity engagement onplatforms like Facebook, Instagram, Reddit,and TikTok Familiarity withSprout Sociala plus Successful candidates need a willingness to learn and approach problems with a fresh perspective. LBBC is a learning organization, and we encourage candidates who have unconventional and/or self-taught backgrounds in any of the above qualifications to apply for this position. Genuine interest in the healthcare sector, patient advocacy, and/or oncology COMPENSATION
The salary range begins at $65,000 per year. LBBC offers a comprehensive benefits package including: Health, dental, and vision insurance 401(k) with annual 4% employer match plus an additional annual discretionary contribution Generous paid time off plan Flexible work arrangements in a hybrid working environment Paid parental leave Living Beyond Breast Cancer is an Equal Opportunity Employer. We respect and seek individuals of a diverse background and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
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