Customer Service Representative
Commercial Metals, Sulphur, LA, United States
Overview
There’s more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering a compelling total rewards package.
Why This Job CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC you’ll get the training and support from your team that you need to excel in your role and reach your full potential.
What You’ll Do
Telephone and face to face contact with customers providing recommendations, price/job quoting, and entering sales orders
Assist with maintaining showroom display of products while keeping track of inventory and replenishing stock as needed
Track open sales orders and process tickets to the CMC billing department while maintaining cash drawer and processing cash reports
Attend sales meetings, training and activities; to include performing additional duties as needed
Prepare sales orders, detailed quotes, and assist with weekly sales reports while maintaining an expense account/cash drawer
Effectively communicate detailed information on products and services provided to both established and potential customers
Provide detailed product quotes for construction projects
Performs rebar material takeoffs
Understands the scope of work and accurately communicates the information to sales
What You’ll Need
Minimum 3 years sales experience preferred with knowledge of construction related products a plus
Proficient level of computer skills; MS Word, Excel, Outlook and Internet Explorer/Chrome
Decision making abilities with excellent customer service in verbal and written communication
Able to multi-task in a fast-paced team environment with shifting priorities while staying organized and detail oriented
Bilingual verbal and written communication in English-Spanish preferred
Must be able to use personal vehicle for occasional deliveries
1 or more years of sales experience required; with previous knowledge in Construction industry a plus
Your Education
High School Diploma or GED required
Bachelor's degree preferred
We are CMC, a Fortune 500 company at the leading edge of our industry. Our construction reinforcement and steel products have supported construction projects and structures around the world.
If you’re ready to join a team working to make our industry more sustainable, support the bridges, roadways, buildings and infrastructure that connects our communities, and do meaningful work, you’re ready to join CMC. Apply today and start moving your career—and our world—forward. Let’s build a better world!
CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law.
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Why This Job CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC you’ll get the training and support from your team that you need to excel in your role and reach your full potential.
What You’ll Do
Telephone and face to face contact with customers providing recommendations, price/job quoting, and entering sales orders
Assist with maintaining showroom display of products while keeping track of inventory and replenishing stock as needed
Track open sales orders and process tickets to the CMC billing department while maintaining cash drawer and processing cash reports
Attend sales meetings, training and activities; to include performing additional duties as needed
Prepare sales orders, detailed quotes, and assist with weekly sales reports while maintaining an expense account/cash drawer
Effectively communicate detailed information on products and services provided to both established and potential customers
Provide detailed product quotes for construction projects
Performs rebar material takeoffs
Understands the scope of work and accurately communicates the information to sales
What You’ll Need
Minimum 3 years sales experience preferred with knowledge of construction related products a plus
Proficient level of computer skills; MS Word, Excel, Outlook and Internet Explorer/Chrome
Decision making abilities with excellent customer service in verbal and written communication
Able to multi-task in a fast-paced team environment with shifting priorities while staying organized and detail oriented
Bilingual verbal and written communication in English-Spanish preferred
Must be able to use personal vehicle for occasional deliveries
1 or more years of sales experience required; with previous knowledge in Construction industry a plus
Your Education
High School Diploma or GED required
Bachelor's degree preferred
We are CMC, a Fortune 500 company at the leading edge of our industry. Our construction reinforcement and steel products have supported construction projects and structures around the world.
If you’re ready to join a team working to make our industry more sustainable, support the bridges, roadways, buildings and infrastructure that connects our communities, and do meaningful work, you’re ready to join CMC. Apply today and start moving your career—and our world—forward. Let’s build a better world!
CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law.
#J-18808-Ljbffr