Patient Account Rep | Special Billing
Guidehouse, Birmingham, AL, United States
What You Will Do
Representatives are responsible for taking incoming and making outgoing calls to insurance companies to resolve account balances. All client policies and procedures are followed. Representatives will perform any and all job‑related duties as assigned including:
Account Review
Denials
Billing
Credits
Complete all business‑related and correspondence from patients and insurance companies.
Complete all assigned projects in a timely manner.
Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.
What You Will Need
High School Diploma
1-3 years of prior relevant experience in healthcare billing
Nice to Have
2-year medical billing experience.
Experience working with specialized insurance companies, such as but not limited to Transplant Contracts, Worker's Compensation and Dental carriers.
Working knowledge of Microsoft applications.
Some knowledge and understanding of ICD-10-CM, ICD-10-PCS, CPT and HCPCS.
Ability to maintain accuracy and attention to detail.
Ability to evaluate complex situations, identify root causes and propose effective solutions.
What We Offer Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back‑Up Childcare Program
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
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Account Review
Denials
Billing
Credits
Complete all business‑related and correspondence from patients and insurance companies.
Complete all assigned projects in a timely manner.
Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.
What You Will Need
High School Diploma
1-3 years of prior relevant experience in healthcare billing
Nice to Have
2-year medical billing experience.
Experience working with specialized insurance companies, such as but not limited to Transplant Contracts, Worker's Compensation and Dental carriers.
Working knowledge of Microsoft applications.
Some knowledge and understanding of ICD-10-CM, ICD-10-PCS, CPT and HCPCS.
Ability to maintain accuracy and attention to detail.
Ability to evaluate complex situations, identify root causes and propose effective solutions.
What We Offer Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back‑Up Childcare Program
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
#J-18808-Ljbffr