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Area Property Manager

Pivotal Housing Partners, Charlotte, NC, United States


Job Summary As our

Area Manager , you will be responsible for the onsite team, compliance, operations, financial performance, and overall appearance of the affordable properties in a region.

Supervision Directly supervises onsite teams and accomplishes supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, developing, training associates; planning, assigning, and directing work; appraising performance; rewarding, counseling, disciplining associates; addressing and resolving resident, vendor, and associate issues and concerns.

Responsibilities

Responsible for ensuring Pivotal Policies and Procedures are being followed and adhered to

Responsible for attendance and payroll timecard approvals of onsite team

Responsible for reviewing payables and approving all reimbursements for on‑site staff

Responsible for the review and approval of all invoices and credit card purchases

Complete ongoing training per Pivotal policy and ensure onsite team is as well

Perform regular site visits to the communities within the portfolio and complete site visit notes and action items outlined for completion

Responsible for Yardi management, cleanup of ledgers, late fee removals

Responsible for understanding housing programs such as LIHTC, HOME, RD, and HUD for each project

Responsible for reviewing files to ensure they are up to date, complete, and uploaded to Yardi

Responsible for understanding each property’s rent and income levels, specific set‑asides, or special nuances of each project to ensure compliance is met

Responsible for assisting in determining rental rates by market, meeting occupancy goals, rent collections, recertifications, and financial performance on a weekly basis providing updates to the Regional Vice President

Review and approve lease renewals to ensure maximum rental rates met according to policy

Ensure that annual inspections and quarterly inspections are completed and logged accordingly by on‑site teams at each property

Communicates the status of projects and issues with the Regional Vice President of Operations on a weekly basis

Assist managers in completing incident reports and supervise through resolution

Responsible for identifying Capital Projects to preserve the assets with the on‑site team

Responsible for implementing the directives/strategies of the Regional Vice President

Responsible to participate in the Lease Up process of any new property as directed by the Leasing Team and Regional Vice President

Other duties as assigned

Key Qualifications

Job Level : 3+ years residential multi‑site management experience

Education : High school diploma required; Bachelor's degree preferred

Tax Credit Experience

Preferred

Job Location : Supports 7 North Carolina properties; must live in North Carolina

Position Type : Full‑time

Travel : Required

Pay Range : Starting at $70K+ annually

Benefits

Medical Coverage: Choice of two medical plans (PPO and HDHP)

HSA Contributions: Company‑funded contributions to your Health Savings Account (HSA) each year

Dental, Vision & More: FSA, dental, vision, life, accident insurance, plus short‑ and long‑term disability coverage

Retirement Savings: 401(k) plan with company match to support your future

Time Off: Company‑paid holidays and unlimited PTO

Yearly Bonus Opportunities – Eligible for performance‑based bonuses

Emotional Wellbeing: Employee Assistance Program (EAP)

Professional Growth: Professional development assistance to support your career goals

Pivotal is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind.

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