Technical Writer
CACI, Weallup Lake, WA, United States
Job Title: Technical Writer
CCAIs Technical Writer responsible for developing and updating documentation for both project and operational activities, including Management Plans, process workflows, training presentations, process assets, Standard Operating Procedures, Job Aids and Work Instructions. Conduct documentation reviews and audits to verify quality and compliance with DHS specifications, standards, and constraints. Assist in monitoring performance metrics to evaluate effectiveness and efficiency of the documentation. Location: National Harbor, MD (hybrid – 3 days a week on site)
Responsibilities
Work as the Technical Writer on a large IT program supporting a federal government client.
Support service delivery excellence functions of a large federal government IT services contract.
Support program startup activities by coordinating startup planning and preparing contractual deliverables to support contract startup and kickoff readiness.
Create, structure, publish, and manage documentation to ensure clarity and accuracy.
Maintain document repositories, ensuring content is well-organized, current, and easily accessible.
Collaborate with stakeholders to define documentation requirements and gather relevant content.
Conduct regular documentation reviews and audits to verify quality and compliance.
Implement quality control activities, including peer reviews and editing, to ensure accuracy and adequacy of documentation.
Develop and maintain documentation templates and standards.
Support the sharing of knowledge through various channels.
Qualifications
Bachelor's degree and at least 3 years of related experience.
Ability to obtain a DHS EOD Eligible.
Strong writing skills, with the ability to create clear, concise, and engaging documentation.
Strong problem-solving, structured thinking, and ability to transform data into well-organized content.
Ability to gather, synthesize, and analyze information from various sources to develop comprehensive documentation.
Proficient in Microsoft Office Suite (PowerPoint, Word, Excel, Visio, SharePoint and Adobe Acrobat Pro).
Ability to work effectively both independently and as part of a team.
Ability to communicate clearly and professionally with stakeholders at all levels.
Keen eye for detail.
Ability to prioritize tasks and projects to meet deadlines; capable of handling multiple requests simultaneously.
Ability to quickly learn and understand complex topics.
Desired
Active DoD clearance.
Understanding of IT Service Management principles.
Pay Range $59,600 - $122,100
Benefits
Healthcare.
Wellness.
Financial.
Retirement.
Family support.
Continuing education.
Time off benefits.
CCAIs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or other protected characteristic.
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Responsibilities
Work as the Technical Writer on a large IT program supporting a federal government client.
Support service delivery excellence functions of a large federal government IT services contract.
Support program startup activities by coordinating startup planning and preparing contractual deliverables to support contract startup and kickoff readiness.
Create, structure, publish, and manage documentation to ensure clarity and accuracy.
Maintain document repositories, ensuring content is well-organized, current, and easily accessible.
Collaborate with stakeholders to define documentation requirements and gather relevant content.
Conduct regular documentation reviews and audits to verify quality and compliance.
Implement quality control activities, including peer reviews and editing, to ensure accuracy and adequacy of documentation.
Develop and maintain documentation templates and standards.
Support the sharing of knowledge through various channels.
Qualifications
Bachelor's degree and at least 3 years of related experience.
Ability to obtain a DHS EOD Eligible.
Strong writing skills, with the ability to create clear, concise, and engaging documentation.
Strong problem-solving, structured thinking, and ability to transform data into well-organized content.
Ability to gather, synthesize, and analyze information from various sources to develop comprehensive documentation.
Proficient in Microsoft Office Suite (PowerPoint, Word, Excel, Visio, SharePoint and Adobe Acrobat Pro).
Ability to work effectively both independently and as part of a team.
Ability to communicate clearly and professionally with stakeholders at all levels.
Keen eye for detail.
Ability to prioritize tasks and projects to meet deadlines; capable of handling multiple requests simultaneously.
Ability to quickly learn and understand complex topics.
Desired
Active DoD clearance.
Understanding of IT Service Management principles.
Pay Range $59,600 - $122,100
Benefits
Healthcare.
Wellness.
Financial.
Retirement.
Family support.
Continuing education.
Time off benefits.
CCAIs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or other protected characteristic.
#J-18808-Ljbffr