Senior Product Designer
Kaizen, New York, NY, United States
Location
This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays).
The Role As the fourth design hire at Kaizen, you’ll report to the Design Lead and play a foundational role in crafting exceptional user experiences for government staff and members of the public. This high‑agency opportunity will allow you to impact every aspect of design at the company: from scoping and shipping products with our engineers, to building innovative prototypes for the sales team, to creating marketing assets as we evolve our brand. In true startup fashion, you’ll wear many hats, including partnering closely with our implementation team on customer deployments and helping to define our product roadmap strategically.
What You’ll Do
Lead design work end-to-end, including:
Driving research and discovery sessions with our customers
Writing clear, well‑scoped product requirement documents
Designing and iterating upon high‑fidelity flows and prototypes
Collaborating side‑by‑side with our wonderful engineering team to bring the work to life
Contributing to Trailmix, our internal design system
Partner with our implementation team on critical customer deployments by providing hands‑on project management, product strategy, and customer communications
Work with the business development team to define the future of the product with robust prototyping for RFP responses and demos
Work with the leadership team to create marketing assets for socials, one‑pagers for conferences, and other branded materials
What You’ll Bring
4–6 years of experience in product design, preferably in a high‑growth startup or agency environment
Experience designing administrative tooling
Experience designing scalable solutions for SaaS products for desktop and mobile
Experience in client services and excitement to work directly with customers
Proficiency in Figma for both design and prototyping
Workflows powered with AI tooling (ChatGPT, Figma Make, Lovable, etc.)
Strong Candidates May Also Bring…
Experience with AI coding tools like Cursor to make your own contributions to the codebase
What Kaizen Offers
Comprehensive medical through Oxford/United - Gold and Platinum PPO plans, with 85% of premiums covered on the Platinum plan and a $0 employee premium option. Dental through Guardian PPO and vision through Beam, with 99% of employee premiums covered and 50% for dependents.
$100,000 in fully paid life insurance. FSA and Dependent Care FSA. 401(k) access through Guideline.
16 weeks of fully paid parental leave for birthing parents; 10 weeks fully paid for non‑birthing parents.
Unlimited PTO & closed for all federal holidays.
Company‑wide winter break the week of Christmas.
One‑time home office or desk setup stipend up to $750.
$50/month commuter benefit.
$100/month for wellness or productivity — your call on how you use it!
$500/year for professional development.
$250/year for recreation.
Company‑provided laptop.
Expensed lunch while in the office.
Kaizen is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. If you need an accommodation during the interview process, email us at careers@kaizenlabs.co.
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The Role As the fourth design hire at Kaizen, you’ll report to the Design Lead and play a foundational role in crafting exceptional user experiences for government staff and members of the public. This high‑agency opportunity will allow you to impact every aspect of design at the company: from scoping and shipping products with our engineers, to building innovative prototypes for the sales team, to creating marketing assets as we evolve our brand. In true startup fashion, you’ll wear many hats, including partnering closely with our implementation team on customer deployments and helping to define our product roadmap strategically.
What You’ll Do
Lead design work end-to-end, including:
Driving research and discovery sessions with our customers
Writing clear, well‑scoped product requirement documents
Designing and iterating upon high‑fidelity flows and prototypes
Collaborating side‑by‑side with our wonderful engineering team to bring the work to life
Contributing to Trailmix, our internal design system
Partner with our implementation team on critical customer deployments by providing hands‑on project management, product strategy, and customer communications
Work with the business development team to define the future of the product with robust prototyping for RFP responses and demos
Work with the leadership team to create marketing assets for socials, one‑pagers for conferences, and other branded materials
What You’ll Bring
4–6 years of experience in product design, preferably in a high‑growth startup or agency environment
Experience designing administrative tooling
Experience designing scalable solutions for SaaS products for desktop and mobile
Experience in client services and excitement to work directly with customers
Proficiency in Figma for both design and prototyping
Workflows powered with AI tooling (ChatGPT, Figma Make, Lovable, etc.)
Strong Candidates May Also Bring…
Experience with AI coding tools like Cursor to make your own contributions to the codebase
What Kaizen Offers
Comprehensive medical through Oxford/United - Gold and Platinum PPO plans, with 85% of premiums covered on the Platinum plan and a $0 employee premium option. Dental through Guardian PPO and vision through Beam, with 99% of employee premiums covered and 50% for dependents.
$100,000 in fully paid life insurance. FSA and Dependent Care FSA. 401(k) access through Guideline.
16 weeks of fully paid parental leave for birthing parents; 10 weeks fully paid for non‑birthing parents.
Unlimited PTO & closed for all federal holidays.
Company‑wide winter break the week of Christmas.
One‑time home office or desk setup stipend up to $750.
$50/month commuter benefit.
$100/month for wellness or productivity — your call on how you use it!
$500/year for professional development.
$250/year for recreation.
Company‑provided laptop.
Expensed lunch while in the office.
Kaizen is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. If you need an accommodation during the interview process, email us at careers@kaizenlabs.co.
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