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Transtar – Account Manager

Transtar Insurance Brokers, Inc., Dubuque, IA, United States


Account Manager Full Time-In Office/Hybrid

Dubuque IA

Reports to: Select Business Segment Sales Leader

Pay Range: $50,000-$80,000

Company Overview Transtar Insurance Brokers, Inc. is a commercial insurance agency that specializes in transportation. Transtar has created a culture where our employees feel valued like they are part of our family. We invest in our employees, teaching them the skills needed to elevate them to higher positions within our company, turning jobs into lifelong successful careers. We listen to our employees' ideas and suggestions, and we implement new processes based on these suggestions because we trust their knowledge and experience. Celebrating our achievements together, as a team, we genuinely care about one another.

Position Summary We are seeking a proactive and client-focused Commercial Insurance Account Manager to support and service a growing portfolio of small transportation and trucking clients. This role is ideal for an experienced commercial lines professional who is organized, responsive, and eager to learn the nuances of trucking risks. Prior trucking insurance experience is not required, however, strong foundational knowledge of commercial insurance coverages and a willingness to learn the transportation industry are essential.

Key Responsibilities

Provide knowledge of insurance coverages and products, markets, and industry updates to sales staff

Ability to analyze client needs and exposures during the sales process on new/renewal business and cross-selling opportunities

Market and follow up on complete submissions including applications, loss analysis and other pertinent information to all eligible and appropriate carriers, for new and renewal business

Respond to underwriters' questions in a timely and professional manner

Analyze and compare carrier quotes for proper coverages and rating

Adhere to Commercial Lines Best Practices including written confirmation of new and renewal binding, evidence of coverage, changes to coverage and other related items

Prepare proposals and summaries of insurance, as needed

Maintain a high degree of accuracy in processing within the agency management system

Process client requests in a timely and professional manner

Provide direction to clients in submitting first reports of claims, facilitate prompt response from carrier

Direct processing work to assistants, and other projects or duties as needed

Requirements

High School Diploma or equivalent

Active Property & Casualty license (required)

Solid understanding of commercial lines coverages (General Liability, Commercial Auto, Property, Workers Compensation, Umbrella, etc.)

Ability to manage a high volume of accounts in a fast-paced environment

Strong attention to detail and organizational skills

Excellent written and verbal communication skills

Proficiency in Microsoft Office (Outlook, Word, Excel)

Willingness to learn transportation/trucking coverages and regulatory requirements

Willingness and ability to keep informed regarding industry information, new product information, legislation, coverages, and technology

Interpersonal communication skills, capable of high volumes of communication streams to keep good working relationships with coworkers, clients, markets, and vendors

Completion of our pre-employment assessment: https://www.ondemandassessment.com/link/index/JB-1AYEEWUZ0?u=1166563

Preferred (Not Required)

Experience working with transportation or logistics clients

Familiarity with FMCSA filings (BMC-91, MCS-90, etc.)

CISR, CIC, or other professional designation

What We Offer

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Professional development opportunities

A supportive, collaborative work environment

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