Senior Account Manager - Hybrid/Seattle, WA or Portland, OR
Aon, Portland, OR, United States
Overview
Senior Account Manager — Commercial Risk Hybrid role based out of Seattle, WA or Portland, OR office. What the day will look like
Partner with Account Executives on assigned book of business, manage day-to-day service processes and outputs, support a variety of strategic, client-facing initiatives, and run point on each client\'s renewal cycle, ensuring a positive and productive client experience. How this opportunity is different
What makes this opportunity different is the combination of meaningful client impact and Aon\'s collaborative culture. In this role, you\'ll work closely with colleagues across geographies and solution lines, leveraging Aon\'s tools and deep expertise to deliver great outcomes for clients—while benefiting from a supportive environment that prioritizes continuous learning, career development, and personal wellbeing. Skills that will lead to success
Maintains effective and positive relationships with clients. Serves independently in a client-facing capacity on matters of moderate importance and complexity. Facilitates the timely and accurate flow of information between clients and account team members, keeping all parties informed. Handles client open items lists and responds to client ad-hoc requests. Gathers and analyzes data and drafts assigned elements of stewardship reports and other presentations tailored to the audience and circumstances. Actively supports and monitors the renewal process, engaging with account team members as necessary. May draft quote comparisons and is responsible for saving down binders, policies, and endorsements. Where applicable, serves as the primary point of contact with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes assigned are performed efficiently and quality of client deliverables. Primary collaborator with Premium Accounting on client billing matters. Receives and handles routine and sophisticated coverage inquiries and endorsement requests. Serves as key client liaison for items such as certificates, auto IDs, location additions, invoices, Work\'er\'s Compensation posting notices, allocations, premium finance agreements, summaries of insurance, and policy transmittals. Monitors and follows up on invoice generation, fee agreements, receivables, and collections. Addresses and resolves problems. May provide guidance and mentoring to a less senior account specialist. Delegates work to support staff and ACS where applicable. Ensures tools are understood and used. Performs related duties as assigned. Education and Experience
5+ years of insurance experience required (preferably in an Account Management role). Property & Casualty broker\'s license strongly preferred, or to be obtained within 120 days of start date. High school diploma or equivalent required. Associates degree preferred. Experience supporting complex clients is preferred. Pay Transparency
The salary range for this position (intended for U.S. applicants) is $80,000 - $95,000. The actual salary will vary based on applicant\'s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant\'s geographic location. For positions in San Francisco and Los Angeles, we will consider qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Notes
Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated for submitting a candidate. Nothing in this job description restricts management\'s right to assign or reassign duties and responsibilities to this job at any time. Benefits
A summary of all the benefits offered for this position: A comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) plan with employer contributions; employee stock purchase plan; consideration for long-term incentive awards; medical, dental and vision insurance; leaves of absence; paid time off, including 12 paid holidays, 15 days of paid vacation, paid sick leave where provided by state/local laws; short-term disability and optional long-term disability; health savings account; health care and dependent care reimbursement accounts; employee and dependent life insurance and supplemental life/AD&D; optional personal insurance policies; adoption assistance; tuition assistance; commuter benefits; employee assistance program with free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
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Senior Account Manager — Commercial Risk Hybrid role based out of Seattle, WA or Portland, OR office. What the day will look like
Partner with Account Executives on assigned book of business, manage day-to-day service processes and outputs, support a variety of strategic, client-facing initiatives, and run point on each client\'s renewal cycle, ensuring a positive and productive client experience. How this opportunity is different
What makes this opportunity different is the combination of meaningful client impact and Aon\'s collaborative culture. In this role, you\'ll work closely with colleagues across geographies and solution lines, leveraging Aon\'s tools and deep expertise to deliver great outcomes for clients—while benefiting from a supportive environment that prioritizes continuous learning, career development, and personal wellbeing. Skills that will lead to success
Maintains effective and positive relationships with clients. Serves independently in a client-facing capacity on matters of moderate importance and complexity. Facilitates the timely and accurate flow of information between clients and account team members, keeping all parties informed. Handles client open items lists and responds to client ad-hoc requests. Gathers and analyzes data and drafts assigned elements of stewardship reports and other presentations tailored to the audience and circumstances. Actively supports and monitors the renewal process, engaging with account team members as necessary. May draft quote comparisons and is responsible for saving down binders, policies, and endorsements. Where applicable, serves as the primary point of contact with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes assigned are performed efficiently and quality of client deliverables. Primary collaborator with Premium Accounting on client billing matters. Receives and handles routine and sophisticated coverage inquiries and endorsement requests. Serves as key client liaison for items such as certificates, auto IDs, location additions, invoices, Work\'er\'s Compensation posting notices, allocations, premium finance agreements, summaries of insurance, and policy transmittals. Monitors and follows up on invoice generation, fee agreements, receivables, and collections. Addresses and resolves problems. May provide guidance and mentoring to a less senior account specialist. Delegates work to support staff and ACS where applicable. Ensures tools are understood and used. Performs related duties as assigned. Education and Experience
5+ years of insurance experience required (preferably in an Account Management role). Property & Casualty broker\'s license strongly preferred, or to be obtained within 120 days of start date. High school diploma or equivalent required. Associates degree preferred. Experience supporting complex clients is preferred. Pay Transparency
The salary range for this position (intended for U.S. applicants) is $80,000 - $95,000. The actual salary will vary based on applicant\'s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant\'s geographic location. For positions in San Francisco and Los Angeles, we will consider qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Notes
Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated for submitting a candidate. Nothing in this job description restricts management\'s right to assign or reassign duties and responsibilities to this job at any time. Benefits
A summary of all the benefits offered for this position: A comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) plan with employer contributions; employee stock purchase plan; consideration for long-term incentive awards; medical, dental and vision insurance; leaves of absence; paid time off, including 12 paid holidays, 15 days of paid vacation, paid sick leave where provided by state/local laws; short-term disability and optional long-term disability; health savings account; health care and dependent care reimbursement accounts; employee and dependent life insurance and supplemental life/AD&D; optional personal insurance policies; adoption assistance; tuition assistance; commuter benefits; employee assistance program with free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
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