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DMC Contracting Specialist

Abercrombie & Kent USA, Downers Grove, IL, United States


Position Summary The DMC Contracting Specialist supports the Product Team by researching, collecting, and managing supplier and product information for land services and accommodation. The role ensures that contract terms, product details, and commercial information are accurately documented, organized, and maintained within internal systems, making them easily accessible to sales and operational teams. Acting as a central information resource between suppliers and internal systems, the Specialist helps maintain a well‑documented and competitive product portfolio and supports the development of new destinations by identifying potential partners, gathering market intelligence, and contributing to the expansion of the company’s product offering.

Responsibilities & Accountabilities

Maintain rate agreements and contract library

Update and maintain supplier info in all systems and disperse to all teams

Maintain supplier audit process and insurance information

Assist the Product team in identifying new products and destinations with current or new suppliers

Assist in managing & controlling supplier costings, excursion pricing, and margins

Conduct product training for sales teams (external and internal)

Assist with marketing initiatives (educational, fam trips, staff requests) & AK website content

Assist with ad hoc projects pertaining to supplier information

Other duties as assigned

Skills & Abilities

Strong analytical and commercial awareness

Highly organized with strong attention to detail and the ability to manage and maintain complex information

Demonstrated adaptability, initiative, problem‑solving ability, and self‑motivation

Knowledge of U.S. and Canadian geography, including key tourist destinations and attractions

Ability to work both independently and collaboratively within a team environment

Proven ability to manage multiple priorities and meet production and commercial deadlines

Technologically proficient, including Microsoft Office applications; experience with travel software platforms (particularly Travel Studio) is an advantage

Excellent written and verbal communication skills in English; additional language skills are an asset

Education

Associate or bachelor’s degree in a business‑related field preferred and/or equivalent related industry experience

Special Requirements

Hybrid role based in A&K’s Downers Grove, IL office (4 days in‑office, 1 day remote)

Salary 50–57k; position is bonus eligible

Benefits A&K offers a large portfolio of competitive benefits to all eligible, full‑time employees. Some benefits are provided at no cost to the employee, such as group life insurance, short‑term and long‑term disability, and travel discounts. Other elective benefits include medical, dental, and vision insurance, supplemental life insurance, pre‑tax healthcare and dependent FSAs, and a 401(k) plan with a generous company match.

EEO Statement Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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