Associate Account Partner - Consumer Packaged Goods
salesforce.com, inc., Atlanta, GA, United States
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we are looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Department Description Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology – and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.
Role Description We are currently seeking an Associate Account Partner to join our growing Professional Services sales team. Ideal candidates should be high-energy, driven professionals who are dynamic learners, knowledgeable of technology and have solid business-to-business sales and account‑management experience. Salesforce offers a fast‑paced, innovative environment where you will be empowered to uncover customer needs and position compelling service offerings to help customers unlock value and achieve success on the Salesforce Platform. Effective Associate Account Partners will generate pipeline by identifying opportunities within our customer base, work closely with license sales, articulate how our services can solve customer challenges and enable them to get the most out of their investment in our technology. You need to be a self‑starter, take initiative, and be detail‑oriented.
Responsibilities
Identifying and creating new qualified opportunities within current customer base, progressing those deals through a sales cycle to closed won
Engage with license sales team and customers using a consultative selling approach that positions Salesforce Services and the Associate Account Partner as a long‑term trusted advisor
Create compelling vision and clearly communicate our entry‑point services solutions with the goal of generating significant success and business value from a customer's investment in the Salesforce Platform
Create a positive impression with our customers by providing them with a world class experience
Support Professional Services account team through execution of vision aligned to business strategy
Collaborating with business development and core selling teams on account strategy
Utilize industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcomes
Partner with the Customer Success ecosystem to ensure customers are optimizing their Salesforce investment
Consistently meet or exceed quota with experience closing deals with a 2‑week to 3‑month deal cycle
Minimum Qualifications
3+ years of sales experience in software or professional services
Experience with complex, escalated customer situations with the ability to navigate large organizations and gain executive level buy‑in
Demonstrate ability to develop and maintain external (Director, VP or C‑level) and internal relationships where you are recognized as a trusted advisor
Ability to prioritize, multi‑task, and perform effectively under pressure
Great attention to detail, with strong analytical and problem‑solving skills
Expertise facilitating meetings and presenting to an executive level audience in a concise, inspirational and convincing manner
Strong track record of quickly learning new processes and products
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Preferred Qualifications
3+ years of consultative sales experience including 2+ years of inside/field sales experience
Knowledge of business processes (e.g. Sales, Marketing, Service, Support), and the ability to link business processes with product/technical solutions
Understanding of customer success principles, approaches and considerations
Ability to travel
Desired Skills
Knowledge of Salesforce's applications and value proposition
Software and/or IT consulting sales experience preferred
Knowledge of Salesforce product and platform features, capabilities, and best use
Ability to prioritize, multi‑task, and perform effectively under pressure
Highly collaborative and consultative work style, ability to thrive in a high‑velocity, highly dynamic work environment
Experience working with or knowledge of one or more of the following industries – Retail and Consumer Goods
Benefits In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock‑purchase program. More details about company benefits can be found at https://www.salesforcebenefits.com.
The typical base salary range for this position is $64,935 – $86,905 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $71,435 – $95,550 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Posting Statement Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. It means that at Salesforce, we believe in equality for all. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination and everything in between.
#J-18808-Ljbffr
Department Description Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology – and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.
Role Description We are currently seeking an Associate Account Partner to join our growing Professional Services sales team. Ideal candidates should be high-energy, driven professionals who are dynamic learners, knowledgeable of technology and have solid business-to-business sales and account‑management experience. Salesforce offers a fast‑paced, innovative environment where you will be empowered to uncover customer needs and position compelling service offerings to help customers unlock value and achieve success on the Salesforce Platform. Effective Associate Account Partners will generate pipeline by identifying opportunities within our customer base, work closely with license sales, articulate how our services can solve customer challenges and enable them to get the most out of their investment in our technology. You need to be a self‑starter, take initiative, and be detail‑oriented.
Responsibilities
Identifying and creating new qualified opportunities within current customer base, progressing those deals through a sales cycle to closed won
Engage with license sales team and customers using a consultative selling approach that positions Salesforce Services and the Associate Account Partner as a long‑term trusted advisor
Create compelling vision and clearly communicate our entry‑point services solutions with the goal of generating significant success and business value from a customer's investment in the Salesforce Platform
Create a positive impression with our customers by providing them with a world class experience
Support Professional Services account team through execution of vision aligned to business strategy
Collaborating with business development and core selling teams on account strategy
Utilize industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcomes
Partner with the Customer Success ecosystem to ensure customers are optimizing their Salesforce investment
Consistently meet or exceed quota with experience closing deals with a 2‑week to 3‑month deal cycle
Minimum Qualifications
3+ years of sales experience in software or professional services
Experience with complex, escalated customer situations with the ability to navigate large organizations and gain executive level buy‑in
Demonstrate ability to develop and maintain external (Director, VP or C‑level) and internal relationships where you are recognized as a trusted advisor
Ability to prioritize, multi‑task, and perform effectively under pressure
Great attention to detail, with strong analytical and problem‑solving skills
Expertise facilitating meetings and presenting to an executive level audience in a concise, inspirational and convincing manner
Strong track record of quickly learning new processes and products
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Preferred Qualifications
3+ years of consultative sales experience including 2+ years of inside/field sales experience
Knowledge of business processes (e.g. Sales, Marketing, Service, Support), and the ability to link business processes with product/technical solutions
Understanding of customer success principles, approaches and considerations
Ability to travel
Desired Skills
Knowledge of Salesforce's applications and value proposition
Software and/or IT consulting sales experience preferred
Knowledge of Salesforce product and platform features, capabilities, and best use
Ability to prioritize, multi‑task, and perform effectively under pressure
Highly collaborative and consultative work style, ability to thrive in a high‑velocity, highly dynamic work environment
Experience working with or knowledge of one or more of the following industries – Retail and Consumer Goods
Benefits In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock‑purchase program. More details about company benefits can be found at https://www.salesforcebenefits.com.
The typical base salary range for this position is $64,935 – $86,905 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $71,435 – $95,550 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Posting Statement Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. It means that at Salesforce, we believe in equality for all. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination and everything in between.
#J-18808-Ljbffr