Director, Human Resources
SitusAMC, Jefferson City, MO, United States
Director, Human Resources – Commercial Real Estate serves as a strategic HR business partner to senior leadership across SitusAMC’s Commercial Real Estate platform. This role is responsible for aligning people strategies with business objectives in a complex, client-driven environment spanning asset management, lending, servicing, and advisory functions.
This position provides leadership across all core HR disciplines, including employee relations, performance management, organizational development, and regulatory compliance. The Director anticipates workforce needs, proactively identifies solutions, and partners with executive stakeholders to drive a high-performance, inclusive, and engaged culture.
This role has direct reports and is expected to lead, mentor, and develop an HR team supporting a geographically dispersed workforce.
Essential Job Functions
Serve as a trusted advisor to senior and executive leadership within the Commercial Real Estate business, aligning HR strategies with business goals and market dynamics
Lead and oversee all aspects of HR for assigned business units, including employee relations, talent retention, and organizational effectiveness
Provide strategic guidance on workforce planning, organizational design, and succession planning within a commercial real estate services environment
Partner with leadership to develop and implement talent strategies that support growth across lending, servicing, asset management, and advisory functions, including managing a complex seconded population in partnership with Client HR teams
Drive performance management processes, ensuring accountability, leadership effectiveness, and employee development across teams
Identify opportunities to simplify and enhance the HRBP service model leveraging enterprise AI tools and solutions
Coach and advise leaders on complex employee relations matters, including investigations, disciplinary actions, and risk mitigation
Analyze workforce trends, turnover data, and engagement metrics to develop actionable insights, programs, and policies
Lead the design and execution of retention, engagement, and culture initiatives tailored to a high-performing, client-centric organization
Ensure compliance with all applicable federal, state, and local employment laws, as well as industry-specific regulatory considerations impacting commercial real estate operations
Participate in policy development and administration, ensuring alignment with company standards and evolving regulatory requirements
Collaborate with the HR Centers of Excellence to deliver integrated HR solutions to the business, partnering with Total Rewards and Talent Acquisition teams to ensure competitive compensation, benefits, and hiring strategies aligned with market conditions, Talent Management and Training teams to deliver development solutions, etc.
Guide and support annual performance review and compensation planning processes
Oversee leave of absence programs (including FMLA) and ensure proper administration and documentation
Synthesize exit interviews to inform leadership on trends and retention risks
Evaluate and enhance training and development programs to support leadership capability and technical expertise within CRE functions
Partner with Compliance on all audits, e.g., FLSA and job classification, etc.
Perform additional duties as assigned to support evolving business needs
Qualifications & Requirements
Bachelor’s degree in human resources, Business Administration, or related field; advanced degree preferred
Minimum of 15+ years of progressive HR experience, including significant experience supporting complex, matrixed organizations in a commercial real estate environment
Demonstrated success operating at a senior HR leadership level (Director/SVP or equivalent)
10+ years of broad HR generalist experience across all core functions (employee relations, talent management, compensation, compliance, etc.)
Professional HR certification preferred (SHRM-SCP, SPHR, or equivalent)
Core Competencies
Strong business acumen with the ability to align HR strategy to commercial real estate operations and financial performance
Deep knowledge of employment law, regulatory requirements, and HR best practices
Proven ability to influence and partner with senior leadership in a fast-paced, client-focused environment
Exceptional coaching and conflict resolution skills, with experience managing complex employee relations issues
Strategic thinker with the ability to translate data and trends into actionable HR initiatives
Strong leadership capabilities with experience managing and developing HR teams
Excellent communication, presentation, and interpersonal skills
High level of discretion and ability to handle confidential information
Advanced proficiency in Microsoft Office Suite, including Excel
Special Requirements
Ability to travel occasionally to support business units and offices as needed
Flexibility to work across multiple time zones in a distributed organization
Working Conditions
Office-based or hybrid work environment with extensive computer use
Ability to sit or stand for extended periods
Frequent communication via phone, video, and in-person meetings
Benefits and Compensation The annual base salary range for this role is $170,000.00 – $230,000.00. Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and Senior Management approval. SitusAMC offers PTO and paid holidays, and all full-time employees are eligible to participate in benefit plans, including medical, dental, vision, life, disability insurance and 401(k), in accordance with plan terms.
Equal Opportunity Employer SitusAMC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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This position provides leadership across all core HR disciplines, including employee relations, performance management, organizational development, and regulatory compliance. The Director anticipates workforce needs, proactively identifies solutions, and partners with executive stakeholders to drive a high-performance, inclusive, and engaged culture.
This role has direct reports and is expected to lead, mentor, and develop an HR team supporting a geographically dispersed workforce.
Essential Job Functions
Serve as a trusted advisor to senior and executive leadership within the Commercial Real Estate business, aligning HR strategies with business goals and market dynamics
Lead and oversee all aspects of HR for assigned business units, including employee relations, talent retention, and organizational effectiveness
Provide strategic guidance on workforce planning, organizational design, and succession planning within a commercial real estate services environment
Partner with leadership to develop and implement talent strategies that support growth across lending, servicing, asset management, and advisory functions, including managing a complex seconded population in partnership with Client HR teams
Drive performance management processes, ensuring accountability, leadership effectiveness, and employee development across teams
Identify opportunities to simplify and enhance the HRBP service model leveraging enterprise AI tools and solutions
Coach and advise leaders on complex employee relations matters, including investigations, disciplinary actions, and risk mitigation
Analyze workforce trends, turnover data, and engagement metrics to develop actionable insights, programs, and policies
Lead the design and execution of retention, engagement, and culture initiatives tailored to a high-performing, client-centric organization
Ensure compliance with all applicable federal, state, and local employment laws, as well as industry-specific regulatory considerations impacting commercial real estate operations
Participate in policy development and administration, ensuring alignment with company standards and evolving regulatory requirements
Collaborate with the HR Centers of Excellence to deliver integrated HR solutions to the business, partnering with Total Rewards and Talent Acquisition teams to ensure competitive compensation, benefits, and hiring strategies aligned with market conditions, Talent Management and Training teams to deliver development solutions, etc.
Guide and support annual performance review and compensation planning processes
Oversee leave of absence programs (including FMLA) and ensure proper administration and documentation
Synthesize exit interviews to inform leadership on trends and retention risks
Evaluate and enhance training and development programs to support leadership capability and technical expertise within CRE functions
Partner with Compliance on all audits, e.g., FLSA and job classification, etc.
Perform additional duties as assigned to support evolving business needs
Qualifications & Requirements
Bachelor’s degree in human resources, Business Administration, or related field; advanced degree preferred
Minimum of 15+ years of progressive HR experience, including significant experience supporting complex, matrixed organizations in a commercial real estate environment
Demonstrated success operating at a senior HR leadership level (Director/SVP or equivalent)
10+ years of broad HR generalist experience across all core functions (employee relations, talent management, compensation, compliance, etc.)
Professional HR certification preferred (SHRM-SCP, SPHR, or equivalent)
Core Competencies
Strong business acumen with the ability to align HR strategy to commercial real estate operations and financial performance
Deep knowledge of employment law, regulatory requirements, and HR best practices
Proven ability to influence and partner with senior leadership in a fast-paced, client-focused environment
Exceptional coaching and conflict resolution skills, with experience managing complex employee relations issues
Strategic thinker with the ability to translate data and trends into actionable HR initiatives
Strong leadership capabilities with experience managing and developing HR teams
Excellent communication, presentation, and interpersonal skills
High level of discretion and ability to handle confidential information
Advanced proficiency in Microsoft Office Suite, including Excel
Special Requirements
Ability to travel occasionally to support business units and offices as needed
Flexibility to work across multiple time zones in a distributed organization
Working Conditions
Office-based or hybrid work environment with extensive computer use
Ability to sit or stand for extended periods
Frequent communication via phone, video, and in-person meetings
Benefits and Compensation The annual base salary range for this role is $170,000.00 – $230,000.00. Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and Senior Management approval. SitusAMC offers PTO and paid holidays, and all full-time employees are eligible to participate in benefit plans, including medical, dental, vision, life, disability insurance and 401(k), in accordance with plan terms.
Equal Opportunity Employer SitusAMC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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