Vice President, Sales Operations
Gartner, Irving, TX, United States
The VP of Sales Operations has a primary focus of supporting business objectives of revenue growth through the development and execution of sales strategies, processes, and programs. Done effectively, this results in strong sales performance built upon client retention, and new business growth, leading to improved seller productivity and lowered attrition. This will necessitate planning and development activities such as program design, process improvement and launching new sales technologies, as well as coaching and collaborating with Sellers and Partners across Gartner.
Responsibilities
Support the Americas’ HR Sales Lead with their sales strategy, programs, and execution.
Collaborate with other Continental Ops leaders to align, share and implement best practices.
Oversee the reporting/analysis of business results and forecasts.
Develop monthly operational presentations capturing sales performance, causals, leading/lagging indicators, processes/programs, and other insights into the operations of the business.
Partner with Business Leader(s) to analyze or diagnose gaps/opportunities; identify potential or selected solutions.
Refine and deploy world‑class sales processes and programs. Capture and analyze impact and ROI to target future enhancements. Examples include growth programs, retention programs, conference execution, and various LoB (Product, Research, Territories) initiatives.
Mentor and coach MVPs, RVPs, and AMs effectively.
Lead preparation and development of meeting material for presentations; represent sales channel in key leadership meetings.
Work with partners across the business to execute strategic decisions (e.g., Product, Delivery, BTI, Conferences, Marketing, etc.).
Utilize a curious personality to root out and solve issues, working with partners across the business to solve problems and remove barriers to seller productivity.
Model, allocate, and track results against budgets and quotas.
Job Requirements
Bachelor’s Degree or equivalent, master’s degree preferred.
12+ years business experience OR 5+ years of consulting, project management, or other operationally equivalent work.
Demonstrated proficiency managing analytically rigorous and time‑bound initiatives.
Excellent communication skills and ability to adjust styles to a range of potential audiences.
Ability to translate large scale data or complex issues for an executive audience.
Possesses excellent presentation building skills, with a keen eye for detail and storytelling.
Ability to develop strong credibility with Sales and become a respected coach and/or advisor.
Highly comfortable with speaking to large groups of people.
Proven ability to understand business initiatives and challenges.
Ability to interpret questions/requests and identify bigger issue(s) and return additional insights.
Highly‑developed sense of curiosity with a relentless drive for answers.
Demonstrates high level of influence, and an ability to earn trust at very senior levels.
Strong ability to manage toward critical deadlines, often in collaboration with others.
Institutional knowledge and/or strong understanding of Gartner BUs and functions preferred.
What do we offer? Gartner offers world‑class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it’s productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 164,000 USD – 226,000 USD. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role‑based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
Equal Employment Opportunity The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
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Responsibilities
Support the Americas’ HR Sales Lead with their sales strategy, programs, and execution.
Collaborate with other Continental Ops leaders to align, share and implement best practices.
Oversee the reporting/analysis of business results and forecasts.
Develop monthly operational presentations capturing sales performance, causals, leading/lagging indicators, processes/programs, and other insights into the operations of the business.
Partner with Business Leader(s) to analyze or diagnose gaps/opportunities; identify potential or selected solutions.
Refine and deploy world‑class sales processes and programs. Capture and analyze impact and ROI to target future enhancements. Examples include growth programs, retention programs, conference execution, and various LoB (Product, Research, Territories) initiatives.
Mentor and coach MVPs, RVPs, and AMs effectively.
Lead preparation and development of meeting material for presentations; represent sales channel in key leadership meetings.
Work with partners across the business to execute strategic decisions (e.g., Product, Delivery, BTI, Conferences, Marketing, etc.).
Utilize a curious personality to root out and solve issues, working with partners across the business to solve problems and remove barriers to seller productivity.
Model, allocate, and track results against budgets and quotas.
Job Requirements
Bachelor’s Degree or equivalent, master’s degree preferred.
12+ years business experience OR 5+ years of consulting, project management, or other operationally equivalent work.
Demonstrated proficiency managing analytically rigorous and time‑bound initiatives.
Excellent communication skills and ability to adjust styles to a range of potential audiences.
Ability to translate large scale data or complex issues for an executive audience.
Possesses excellent presentation building skills, with a keen eye for detail and storytelling.
Ability to develop strong credibility with Sales and become a respected coach and/or advisor.
Highly comfortable with speaking to large groups of people.
Proven ability to understand business initiatives and challenges.
Ability to interpret questions/requests and identify bigger issue(s) and return additional insights.
Highly‑developed sense of curiosity with a relentless drive for answers.
Demonstrates high level of influence, and an ability to earn trust at very senior levels.
Strong ability to manage toward critical deadlines, often in collaboration with others.
Institutional knowledge and/or strong understanding of Gartner BUs and functions preferred.
What do we offer? Gartner offers world‑class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it’s productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 164,000 USD – 226,000 USD. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role‑based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
Equal Employment Opportunity The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
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