Community Outreach & Enrollment Specialist (San Antonio Area)
Equus, San Antonio, TX, United States
We are looking for a community‑minded professional who enjoys meeting new people, building relationships, and helping young adults take meaningful steps toward their future. This role blends field outreach, eligibility guidance, case follow‑up, and structured performance expectations.
This is a hybrid position : time in the field, time online, and time working remotely.
Your work directly contributes to monthly enrollment and arrival outcomes.
Responsibilities
Build and maintain ongoing partnerships with schools, youth programs, community centers, social service agencies, local businesses, etc.
Participate in, and often lead, outreach events, presentations, info sessions, tabling, festivals, and community fairs.
Maintain a consistent monthly outreach schedule and meet required activity levels.
Promote opportunities to underserved and underrepresented groups in your area.
Introduce the program to young adults and help them determine if they meet basic eligibility criteria (age, income background, education status, etc.).
Maintain strict confidentiality and privacy when collecting personal information.
Accurately enter new leads into tracking systems and ensure they are complete, valid, and documented.
Follow up quickly with every lead to maintain momentum.
Guide prospective applicants step‑by‑step until they are ready to begin their application.
Maintain consistent contact with your pipeline through calls, texts, emails, and face‑to‑face meetings.
Keep thorough and timely notes in all required online systems.
Ensure applicants understand expectations, deadlines, and next steps.
Support the team in achieving high conversion from leads to applicants arrivals.
Meet monthly activity minimums (events, partnerships, lead interactions).
Maintain accurate and timely data in digital systems.
Follow eligibility and documentation guidelines.
Support monthly enrollment and arrival outcomes.
Maintain professional communication with partners, applicants, and families.
Extensive standing, sitting, and continuous computer, phone, and desk work required. Work will be primarily in a defined office environment with specified hours.
Must be available for occasional out‑of‑office meetings, conferences, training, and other events as needed.
Qualifications
Minimum of a 2‑year degree required (Bachelor's preferred).
Experience in community outreach, youth engagement, sales, customer service, recruiting, or similar fields.
Strong comfort with online systems, digital communication, and data entry.
Ability to work independently with strong follow‑through and time management.
Valid driver's license and ability to travel daily within your assigned county.
Ability to maintain confidentiality, accuracy, and professionalism at all times.
Compensation & Benefits
Annual salary: $39,499.20
Monthly incentive/bonus opportunities based on individual and team performance.
Mileage reimbursement.
Hybrid schedule – field, remote, and some office‑based work.
Full benefits package.
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand‑driven workforce solutions.
Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.
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This is a hybrid position : time in the field, time online, and time working remotely.
Your work directly contributes to monthly enrollment and arrival outcomes.
Responsibilities
Build and maintain ongoing partnerships with schools, youth programs, community centers, social service agencies, local businesses, etc.
Participate in, and often lead, outreach events, presentations, info sessions, tabling, festivals, and community fairs.
Maintain a consistent monthly outreach schedule and meet required activity levels.
Promote opportunities to underserved and underrepresented groups in your area.
Introduce the program to young adults and help them determine if they meet basic eligibility criteria (age, income background, education status, etc.).
Maintain strict confidentiality and privacy when collecting personal information.
Accurately enter new leads into tracking systems and ensure they are complete, valid, and documented.
Follow up quickly with every lead to maintain momentum.
Guide prospective applicants step‑by‑step until they are ready to begin their application.
Maintain consistent contact with your pipeline through calls, texts, emails, and face‑to‑face meetings.
Keep thorough and timely notes in all required online systems.
Ensure applicants understand expectations, deadlines, and next steps.
Support the team in achieving high conversion from leads to applicants arrivals.
Meet monthly activity minimums (events, partnerships, lead interactions).
Maintain accurate and timely data in digital systems.
Follow eligibility and documentation guidelines.
Support monthly enrollment and arrival outcomes.
Maintain professional communication with partners, applicants, and families.
Extensive standing, sitting, and continuous computer, phone, and desk work required. Work will be primarily in a defined office environment with specified hours.
Must be available for occasional out‑of‑office meetings, conferences, training, and other events as needed.
Qualifications
Minimum of a 2‑year degree required (Bachelor's preferred).
Experience in community outreach, youth engagement, sales, customer service, recruiting, or similar fields.
Strong comfort with online systems, digital communication, and data entry.
Ability to work independently with strong follow‑through and time management.
Valid driver's license and ability to travel daily within your assigned county.
Ability to maintain confidentiality, accuracy, and professionalism at all times.
Compensation & Benefits
Annual salary: $39,499.20
Monthly incentive/bonus opportunities based on individual and team performance.
Mileage reimbursement.
Hybrid schedule – field, remote, and some office‑based work.
Full benefits package.
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand‑driven workforce solutions.
Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.
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