Sales Development Representative | Germany | Remote New Germany (Remote)
Grafana Labs, New Bremen, OH, United States
Sales Development Representative | Germany | Remote
Germany (Remote)
Grafana Labs is a remote‑first, open‑source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies – including Bloomberg, JPMorgan Chase, and eBay – manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self‑managed with the Grafana Enterprise Stack. Both feature scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open‑source legacy, a global collaborative culture, and a passion for meaningful work.
Opportunity As a Sales Development Representative (SDR), you will focus on three core missions: 1) help users and prospects navigate their Grafana journey by engaging with and listening to them to provide appropriate resources and guidance; 2) partner with our Sales Team to identify and connect with influential stakeholders in target organizations; and 3) develop valuable, transferable skills to achieve your career goals while contributing to the company’s revenue objectives.
Responsibilities
Build and maintain knowledge of our technology, competitors, open‑source ecosystem, and industry trends.
Follow up on inbound leads effectively and efficiently.
Use a multi‑channel approach (email, social, calling) to proactively outreach to new leads within target accounts.
Use Salesforce and Grafana dashboards for lead and account management and research.
Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn.
Drive effective discovery conversations to understand users’ needs and goals and communicate how Grafana can help them.
Consistently meet new business opportunity and pipeline targets.
Collaborate with cross‑functional teams such as marketing and sales to win as a team.
Qualifications
Fluent in German and English (written and spoken).
Open to feedback and coaching, always looking for ways to improve.
Clear and concise written and verbal communication style.
Excellent organizational skills and the ability to prioritize many tasks and demands.
Willingness and ability to take on any task – no matter how small or big – with a focus on quality.
Resourceful and proactive in an environment that is constantly evolving.
Driven by purpose and by winning with a team‑first attitude.
Located in Germany.
Compensation & Rewards In Germany, the OTE (On‑Target Earnings) compensation range for this role is EUR 58,000 – EUR 62,000. All roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. Compensation ranges are country specific; if you are applying from a different location, your recruiter will discuss your specific market’s defined pay range and benefits.
Benefits
100% Remote, Global Culture – bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization – tackle meaningful work in a high‑growth, ever‑evolving environment.
Transparent Communication – expect open decision‑making and regular company‑wide updates.
Innovation‑Driven – autonomy and support to ship great work and try new things.
Open Source Roots – built on community‑driven values that shape how we work.
Empowered Teams – high trust, low ego culture that values outcomes over optics.
Career Growth Pathways – defined opportunities to grow and develop your career.
Approachable Leadership – transparent execs who are involved, visible, and human.
Passionate People – join a team of smart, supportive folks who care deeply about what they do.
In‑Person onboarding – thrive from day one with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key – operate a global annual leave policy of 30 days per annum; 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. We will comply with local legislation where applicable.
Equal Opportunity Employer We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity build a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
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Grafana Labs is a remote‑first, open‑source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies – including Bloomberg, JPMorgan Chase, and eBay – manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self‑managed with the Grafana Enterprise Stack. Both feature scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open‑source legacy, a global collaborative culture, and a passion for meaningful work.
Opportunity As a Sales Development Representative (SDR), you will focus on three core missions: 1) help users and prospects navigate their Grafana journey by engaging with and listening to them to provide appropriate resources and guidance; 2) partner with our Sales Team to identify and connect with influential stakeholders in target organizations; and 3) develop valuable, transferable skills to achieve your career goals while contributing to the company’s revenue objectives.
Responsibilities
Build and maintain knowledge of our technology, competitors, open‑source ecosystem, and industry trends.
Follow up on inbound leads effectively and efficiently.
Use a multi‑channel approach (email, social, calling) to proactively outreach to new leads within target accounts.
Use Salesforce and Grafana dashboards for lead and account management and research.
Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn.
Drive effective discovery conversations to understand users’ needs and goals and communicate how Grafana can help them.
Consistently meet new business opportunity and pipeline targets.
Collaborate with cross‑functional teams such as marketing and sales to win as a team.
Qualifications
Fluent in German and English (written and spoken).
Open to feedback and coaching, always looking for ways to improve.
Clear and concise written and verbal communication style.
Excellent organizational skills and the ability to prioritize many tasks and demands.
Willingness and ability to take on any task – no matter how small or big – with a focus on quality.
Resourceful and proactive in an environment that is constantly evolving.
Driven by purpose and by winning with a team‑first attitude.
Located in Germany.
Compensation & Rewards In Germany, the OTE (On‑Target Earnings) compensation range for this role is EUR 58,000 – EUR 62,000. All roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. Compensation ranges are country specific; if you are applying from a different location, your recruiter will discuss your specific market’s defined pay range and benefits.
Benefits
100% Remote, Global Culture – bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization – tackle meaningful work in a high‑growth, ever‑evolving environment.
Transparent Communication – expect open decision‑making and regular company‑wide updates.
Innovation‑Driven – autonomy and support to ship great work and try new things.
Open Source Roots – built on community‑driven values that shape how we work.
Empowered Teams – high trust, low ego culture that values outcomes over optics.
Career Growth Pathways – defined opportunities to grow and develop your career.
Approachable Leadership – transparent execs who are involved, visible, and human.
Passionate People – join a team of smart, supportive folks who care deeply about what they do.
In‑Person onboarding – thrive from day one with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key – operate a global annual leave policy of 30 days per annum; 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. We will comply with local legislation where applicable.
Equal Opportunity Employer We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity build a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
#J-18808-Ljbffr