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Senior Director, Western External Affairs and Communications (Remote)

Southwest Power Pool, Little Rock, AR, United States


Benefits

Competitive pay with bonus opportunities

Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance

Relocation assistance

Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in-person work is needed.

Fantastic contributions to retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP

Senior Director, Western External Affairs & Communications We are looking for a strategic leader to expand Southwest Power Pool’s (SPP) presence across the Western Interconnection and drive stakeholder engagement supporting growth, market expansion, and long‑term partnerships.

Overview The Senior Director leads efforts to advance SPP’s strategic position and stakeholder adoption across the Western Interconnection, directly influencing organizational growth, market expansion, and key stakeholder alignment. This role builds trusted relationships, earns credibility, and establishes a strong SPP presence across the region.

In parallel, this position owns communications strategy for all western activities, developing and delivering messaging that clearly articulates SPP's value proposition, regional services, and strategic priorities to western audiences. The role partners closely with the Director of Communications to ensure alignment with enterprise strategy while tailoring engagement and messaging to the unique dynamics of the Western region.

What You'll Do Western External Affairs

Drive Stakeholder Intelligence – Establish a proactive stakeholder intelligence framework that enables executive leadership to anticipate and respond to emerging western stakeholder, policy, and market risks with no material surprises.

Engage State Government and Legislative Leaders – Build and maintain proactive relationships with state legislators, legislative committees, and governors’ energy offices across the Western Interconnection. Serve as SPP’s primary point of contact for state government affairs, anticipating legislative and executive priorities that may affect SPP’s western activities, and positioning SPP as a credible, accessible resource for policymakers navigating the energy transition.

Manage Regional Media and Public Outreach – Partner with the Director of Communications to lead regional media relations, public communications, and outreach campaigns that elevate SPP's visibility and credibility across the western energy landscape.

Represent SPP Externally – Maintain a consistent and visible presence in regional forums and stakeholder discussions, establishing credibility and serving as a trusted source of insight to inform and advance organizational priorities. Build relationships that open doors, reduce friction, and position SPP as a valued partner in the region’s energy future.

Western Stakeholder Engagement and Strategy

Build and Execute Stakeholder Strategy – Develop and implement a comprehensive stakeholder engagement strategy, that establishes SPP as a trusted, proactive partner across western utilities, regulators, policymakers, and regional forums. Deliver measurable progress in relationship depth and stakeholder awareness and maintain relationships moving forward.

Serve as SPP's Western Voice – Act as the primary liaison between SPP and western stakeholders, ensuring timely and clear communication of organizational priorities, services developments, and strategic initiatives. Be present, accessible, and credible in the regional forums and conversations to add value and bring needed insights forward.

Western Communications Strategy

Lead Western Communications – Establish SPP's communications presence in the west. Own the development and execution of a proactive communications strategy supporting SPP's activities and market initiatives in the Western Interconnection.

Develop Compelling Western Messaging – Lead the development of messaging, briefings, talking points, and communication materials that clearly articulate SPP's value proposition, market design, and strategic initiatives to western audiences. Translate complex energy and regulatory concepts into narratives that resonate with the target audience.

Strategic Collaboration and Alignment

Align with Enterprise Communications – Collaborate closely with the Director of Communications to ensure all regional communications are consistent with SPP's enterprise strategy, messaging standards, and brand, while remaining tailored to the unique context of western stakeholders.

Bridge Internal Complexity for External Audiences – Partner with Regulatory Policy, Markets+, Engineering, and Operations to translate complex technical and policy developments into external messaging that western stakeholders can understand and act on.

Strategic Leadership and Organizational Impact

Advise Executive Leadership – Provide timely, candid strategic guidance to SPP's executive leadership on western stakeholder dynamics, regulatory developments, and communications opportunities, with particular focus on areas where such dynamics create reputational risk or opportunity.

Organizational Leadership and Governance

Build and Lead the Western Team – Lead, develop, and grow staff supporting western stakeholder and communications activities. Foster a team culture that aligns with SPP’s overarching values and sets responsiveness, accountability, and service as priorities. The team should also be capable of sustaining SPP's western presence as the organization’s footprint expands.

Measure and Improve Effectiveness – Establish and monitor performance metrics to evaluate stakeholder engagement and communications effectiveness. Use those insights to continuously sharpen the organization’s western strategy.

Qualifications Education Requirements

Bachelor’s degree in Communications, Public Affairs, Public Policy, Business, Energy Policy, or a related field

Experience Qualifications

Minimum 10+ years of relevant experience in stakeholder engagement, public affairs, communications, regulatory policy, or energy industry roles

At least 5 years in leadership or management positions

Required Skills

Demonstrated success managing stakeholder relationships in complex regulatory or policy environments

Proven ability to influence and advise senior leadership on stakeholder engagement and communications strategy

Strong strategic communications and messaging development skills, with the ability to craft narratives that resonate across diverse and sometimes skeptical audiences

Ability to translate complex energy, regulatory, and market concepts into clear messaging, compelling messaging for non-technical audiences

Strong facilitation, relationship-building, and executive presentation skills

A bias for action and demonstrated ability to build programs, relationships, and presence where little existed before

Preferred

Experience working within the electric utility, energy market, or RTO/ISO environment in the western part of the US

Familiarity with western energy markets, regulatory structures (WIEB, state PUC’s), and regional stakeholder processes

Existing relationships with western utilities, key stakeholders, or policy makers

Experience working with executive leadership, regulators, and industry stakeholders in a high-visibility, externally facing role

Position Type, Expected Hours Of Work, And Environment This is a full-time, fully remote position. Employees are expected to maintain a professional home office environment with reliable internet connectivity. Standard work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with the ability to work extended hours as needed. This role routinely utilizes standard office equipment, including computers, phones, and virtual communication and collaboration tools.

Travel Requirement This position requires moderate (20-45%) travel.

PLEASE NOTE: SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying.

SR. Director Westerns External Affairs and Communications | Pay Range: $201,460.00 - $271,950.00

Southwest Power Pool is an equal opportunity employer that makes employment decisions without regard to race, religion, color, national origin, citizenship, sex, gender identity, sexual orientation, veteran status, age, disability status or any other characteristic protected by applicable law. Further, Southwest Power Pool makes good faith efforts to employ and advance in employment qualified protected veterans and qualified individuals with disabilities. If you need a reasonable accommodation for any part of the application process, please contact us at HR@spp.org and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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