Human Resources Director
CyberX Info System, Dallas, TX, United States
Director - HR Regional Center of Excellence US & Canada
Onsite or Remote:
Hybrid Seeking an experienced HR operations leader to join our organization as
Director, HR Regional Center of Excellence (RCoE) – US & Canada . This is a senior leadership role for someone who thrives in environments where HR foundations are still being built and scaled—while simultaneously innovating for the future needs of a global workforce.
About the Role As Director, HR Regional Center of Excellence – US & Canada, you will lead HR operations across a complex, multi‑entity region supporting
2,200+ employees . You will lead a team of
20–25 HR professionals , with
3–5 direct reports .
Some HR capabilities are well established; others are still evolving. Your mandate is to
build durable infrastructure, improve consistency and reliability, and modernize service delivery—without slowing the business down .
Customer service and relationship management are a large part of the scope of this role – customers include the HR Managers and General Managers of the Operations, the Global HR Center of Excellence team and HR Leadership – with regular collaboration meetings occurring to present KPIs, seek feedback on improvements.
This role operates at a high pace with significant scope and responsibility. The workload is meaningful, but so is the opportunity to make a visible, lasting impact. This is not a maintenance role—it is a build, scale, and transform role.
Key Responsibilities Lead and continuously evolve the US & Canada HR RCoE, with ownership for the following functions:
Full‑cycle recruitment
Employment branding
Compensation administration
Benefits administration (health and financial)
Mobility (immigration, relocation, global assignments)
Learning & Development system administration (Cornerstone LMS)
Payroll and HR administration, including full owndership of Dayforce System
HR systems collaboration with the global HRIS team managing SuccessFactors
What You Bring:
Bachelor’s degree required; Master’s or MBA preferred
12+ years of progressive HR experience, including leadership in HR Operations, Shared Services, or RCoE environments
Proven success leading and developing large HR teams (20+) in complex, multi‑entity organizations
Strong operational leadership across core HR functions, including recruitment, onboarding, compensation, benefits, payroll, and HR systems
Experience supporting US & Canada with solid knowledge of employment laws and compliance
Experience managing HR budgets, vendors, and supporting M&A integrations
Strong stakeholder management skills and experience working in global, matrixed organizations
Analytical, data‑driven leader with strong communication and change management skills
Experience with HR systems such as SAP SuccessFactors, Dayforce, or similar preferred
HR certification such as SHRM‑CP/SCP or HR Certification Institute PHR/SPHR preferred
Compensation or Total Rewards certifications (CCP, GRP, CBP, TRP) preferred
Bilingual capability preferred; French is a strong asset
Executive presence with the ability to lead in fast‑paced, evolving environments
#J-18808-Ljbffr
Hybrid Seeking an experienced HR operations leader to join our organization as
Director, HR Regional Center of Excellence (RCoE) – US & Canada . This is a senior leadership role for someone who thrives in environments where HR foundations are still being built and scaled—while simultaneously innovating for the future needs of a global workforce.
About the Role As Director, HR Regional Center of Excellence – US & Canada, you will lead HR operations across a complex, multi‑entity region supporting
2,200+ employees . You will lead a team of
20–25 HR professionals , with
3–5 direct reports .
Some HR capabilities are well established; others are still evolving. Your mandate is to
build durable infrastructure, improve consistency and reliability, and modernize service delivery—without slowing the business down .
Customer service and relationship management are a large part of the scope of this role – customers include the HR Managers and General Managers of the Operations, the Global HR Center of Excellence team and HR Leadership – with regular collaboration meetings occurring to present KPIs, seek feedback on improvements.
This role operates at a high pace with significant scope and responsibility. The workload is meaningful, but so is the opportunity to make a visible, lasting impact. This is not a maintenance role—it is a build, scale, and transform role.
Key Responsibilities Lead and continuously evolve the US & Canada HR RCoE, with ownership for the following functions:
Full‑cycle recruitment
Employment branding
Compensation administration
Benefits administration (health and financial)
Mobility (immigration, relocation, global assignments)
Learning & Development system administration (Cornerstone LMS)
Payroll and HR administration, including full owndership of Dayforce System
HR systems collaboration with the global HRIS team managing SuccessFactors
What You Bring:
Bachelor’s degree required; Master’s or MBA preferred
12+ years of progressive HR experience, including leadership in HR Operations, Shared Services, or RCoE environments
Proven success leading and developing large HR teams (20+) in complex, multi‑entity organizations
Strong operational leadership across core HR functions, including recruitment, onboarding, compensation, benefits, payroll, and HR systems
Experience supporting US & Canada with solid knowledge of employment laws and compliance
Experience managing HR budgets, vendors, and supporting M&A integrations
Strong stakeholder management skills and experience working in global, matrixed organizations
Analytical, data‑driven leader with strong communication and change management skills
Experience with HR systems such as SAP SuccessFactors, Dayforce, or similar preferred
HR certification such as SHRM‑CP/SCP or HR Certification Institute PHR/SPHR preferred
Compensation or Total Rewards certifications (CCP, GRP, CBP, TRP) preferred
Bilingual capability preferred; French is a strong asset
Executive presence with the ability to lead in fast‑paced, evolving environments
#J-18808-Ljbffr