
Hybrid: Customer Success Lead - Scale & Retention Architect
Instant, New York, NY, United States
A rapidly growing AI marketing company based in New York is looking for a Customer Success Lead to drive the post-sale customer experience. In this hybrid role, you will be responsible for defining success metrics, building playbooks, and leading a high-performance team. You must be data-driven and have experience in customer success. The expected compensation is between $200K and $230K plus equity, with comprehensive benefits including wellness stipends and daily team lunches.
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