Director of Information Technology Services
Lower Columbia College, Longview, WA, United States
Overview
The Director of Information Technology Services (ITS) is the Chief Information Officer for the College and provides leadership, strategic direction, and operational oversight for all information technology services and information systems that support the College’s mission, operations, and strategic goals. The Director oversees the helpdesk support, audiovisual technology, application development, database management, systems administration, and network engineering. This position leads LCC’s strategic IT initiatives including maintaining existing systems and implementing new and innovative solutions, and ensuring appropriate security controls are in place to safeguard LCC’s data and IT systems. We are looking for a visionary and innovative IT leader who understands the pivotal role technology plays in advancing student success and completion. The Director collaborates with diverse individuals, leads institution-wide IT projects, and uses critical thinking to solve complex problems. The Director also advances diversity, equity, and inclusion initiatives by prioritizing equitable access to resources, opportunities, and services and by designing IT strategies that emphasize diversity and accessibility. This position is 40 hours per week and exempt under FLSA. The Director works primarily on campus with occasional flexibility to work remotely. This position reports to the Vice President of Administration. Salary is typically offered closer to the lower to middle range of the posted salary, based on qualifications and internal pay equity. Check us out on Facebook and Instagram.
Responsibilities Provide strategic leadership for the College’s information technology systems, infrastructure, and digital services; develop and maintain a comprehensive IT strategic plan aligned with institutional priorities
Direct the planning, development, and oversight of the IT budget, including hardware and software procurement, licensing, contracts, and resource allocation
Oversee the operation, reliability, and performance of enterprise information systems, infrastructure, network services, and cloud-based technologies
Lead institutional cybersecurity efforts, including risk assessment, policy implementation, security awareness, and incident response coordination
Ensure continuity of IT services through effective disaster recovery and business continuity planning, including regular review and updates of continuity and incident response plans
Promote and enforce data governance practices, ensuring data integrity, security, and appropriate use, including management of data-sharing agreements
Ensure compliance with applicable policies, standards, and regulatory requirements; lead development and maintenance of IT policies and procedures
Lead the delivery of IT services and support strategies that enable faculty, staff, and students to effectively and securely use technology resources
Foster collaboration with campus stakeholders, vendors, and external partners to support technology adoption, innovation, and service delivery
Serve as the College’s Technology Accessibility Coordinator, chair the Accessible Technology Workgroup, and support efforts to ensure accessible technology environments
Represent the College in statewide and external technology initiatives, including participation in system-level committees and commissions
Supervise IT staff, including setting performance expectations, supporting professional development, and conducting evaluations
Perform other duties as assigned
Minimum Qualifications Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, or related field; equivalent combination of education and experience may substitute for degree requirement
Two years of progressive experience in IT management including leadership or supervisory roles
Strong leadership skills including ability to lead those without direct authority
Excellent project management skills including ability to prioritize tasks, manage timelines, and deliver results within established budgets
Interpersonal skills; ability to communicate effectively to diverse individuals
Experience in strategic planning, budget management, and resource allocation for IT initiatives
Strong problem-solving and decision-making skills in a complex and rapidly changing technological landscape
Experience implementing and maintaining robust cybersecurity measures to protect sensitive data and information systems
Preferred Qualifications Master’s degree in Information Technology, Computer Science, Management Information Systems, or related field
Five years of IT management experience
Experience supporting technology in higher education or public sector environments
Experience administering and supporting enterprise collaboration platforms such as Google Cloud Platform
Knowledge of regulatory requirements for educational institutions including data privacy laws (e.g., FERPA) and cybersecurity best practices
The minimum qualifications may seem specific and limiting, but we do consider candidates with relatable education, experience, and skills. We encourage you to apply even if you don\'t meet exactly what\'s listed. For questions about qualifications, contact our HR team.
Disclaimer
This description is not intended to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#J-18808-Ljbffr
The Director of Information Technology Services (ITS) is the Chief Information Officer for the College and provides leadership, strategic direction, and operational oversight for all information technology services and information systems that support the College’s mission, operations, and strategic goals. The Director oversees the helpdesk support, audiovisual technology, application development, database management, systems administration, and network engineering. This position leads LCC’s strategic IT initiatives including maintaining existing systems and implementing new and innovative solutions, and ensuring appropriate security controls are in place to safeguard LCC’s data and IT systems. We are looking for a visionary and innovative IT leader who understands the pivotal role technology plays in advancing student success and completion. The Director collaborates with diverse individuals, leads institution-wide IT projects, and uses critical thinking to solve complex problems. The Director also advances diversity, equity, and inclusion initiatives by prioritizing equitable access to resources, opportunities, and services and by designing IT strategies that emphasize diversity and accessibility. This position is 40 hours per week and exempt under FLSA. The Director works primarily on campus with occasional flexibility to work remotely. This position reports to the Vice President of Administration. Salary is typically offered closer to the lower to middle range of the posted salary, based on qualifications and internal pay equity. Check us out on Facebook and Instagram.
Responsibilities Provide strategic leadership for the College’s information technology systems, infrastructure, and digital services; develop and maintain a comprehensive IT strategic plan aligned with institutional priorities
Direct the planning, development, and oversight of the IT budget, including hardware and software procurement, licensing, contracts, and resource allocation
Oversee the operation, reliability, and performance of enterprise information systems, infrastructure, network services, and cloud-based technologies
Lead institutional cybersecurity efforts, including risk assessment, policy implementation, security awareness, and incident response coordination
Ensure continuity of IT services through effective disaster recovery and business continuity planning, including regular review and updates of continuity and incident response plans
Promote and enforce data governance practices, ensuring data integrity, security, and appropriate use, including management of data-sharing agreements
Ensure compliance with applicable policies, standards, and regulatory requirements; lead development and maintenance of IT policies and procedures
Lead the delivery of IT services and support strategies that enable faculty, staff, and students to effectively and securely use technology resources
Foster collaboration with campus stakeholders, vendors, and external partners to support technology adoption, innovation, and service delivery
Serve as the College’s Technology Accessibility Coordinator, chair the Accessible Technology Workgroup, and support efforts to ensure accessible technology environments
Represent the College in statewide and external technology initiatives, including participation in system-level committees and commissions
Supervise IT staff, including setting performance expectations, supporting professional development, and conducting evaluations
Perform other duties as assigned
Minimum Qualifications Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, or related field; equivalent combination of education and experience may substitute for degree requirement
Two years of progressive experience in IT management including leadership or supervisory roles
Strong leadership skills including ability to lead those without direct authority
Excellent project management skills including ability to prioritize tasks, manage timelines, and deliver results within established budgets
Interpersonal skills; ability to communicate effectively to diverse individuals
Experience in strategic planning, budget management, and resource allocation for IT initiatives
Strong problem-solving and decision-making skills in a complex and rapidly changing technological landscape
Experience implementing and maintaining robust cybersecurity measures to protect sensitive data and information systems
Preferred Qualifications Master’s degree in Information Technology, Computer Science, Management Information Systems, or related field
Five years of IT management experience
Experience supporting technology in higher education or public sector environments
Experience administering and supporting enterprise collaboration platforms such as Google Cloud Platform
Knowledge of regulatory requirements for educational institutions including data privacy laws (e.g., FERPA) and cybersecurity best practices
The minimum qualifications may seem specific and limiting, but we do consider candidates with relatable education, experience, and skills. We encourage you to apply even if you don\'t meet exactly what\'s listed. For questions about qualifications, contact our HR team.
Disclaimer
This description is not intended to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#J-18808-Ljbffr