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Lead, Specialist SE

Salesforce, California, MO, United States


About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Job Responsibilities

Work with prospect's data to deliver world-class embedded product demonstration

Backup the technical support staff as needed

Provide embedding/API support and skills on strategic proof of concepts

Support all strategic deals involving complex application and systems integration

Be the customer advocate and liaison for product management and development

Provide proactive support to customers and prospects

Educate and train the sales force in the features and use of Tableau, APIs and embedding

Communicate daily with sales staff regarding sales activities and strategies

Communicate via phone, email, face‑to‑face and virtual meetings with prospects assisting and guiding them through the evaluation and selection process

Drive all aspects of successful proof of concepts from requirements and design to delivery

Become an expert in the features, benefits and application of Tableau's products and APIs

Provide strategic pre‑sales support for sales activities including identifying customer needs, implementation reviews, product demonstrations and other general sales support

Work with development staff to articulate the value of Tableau's products and solutions in an embedded analytics environment

Qualifications

Experienced.

Either 2 or more years of experience as a Solution Engineer/Architect or a Software Engineer. 2 or more years of experience with Business Intelligence.

A True Team Player.

You are a leader and you know that to get the best results, you also have to be a great team player.

Energy and Creativity.

Energy and enthusiasm are your hallmarks. You think out‑of‑the‑box and wow people with your interesting angles and quality work. You love the creative process - whether it's selling a new customer or recruiting a great salesperson.

Go‑Getter.

Willing to go the extra mile with a strong work ethic; self‑directed and resourceful.

Conviction and Commitment.

You have an unshakable belief that Tableau's products will improve the world - one person at a time. Once you get it, you go all the way.

Domain.

Proven experience succeeding in the sale of software to business users in all industries. Proven experience with supporting enterprise and departmental sales. Experience with programming & web development a strong plus.

Developer‑centric.

You enjoy working with other developers, heads of engineering, product development, product management, CTOs, CIOs and other technical audiences.

Tinkerer.

You are genuinely interested in tinkering with and learning new technology and what it has under the covers, with a particular leaning towards software.

Cloud Platforms.

Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud architecture.

Programming.

Proficiency in writing code in a few modern programming languages (Python, JavaScript, Go, .Net, Java, etc.). Enjoy learning new languages and technologies. Familiarity with Git, Docker, and RESTful APIs is helpful.

Technical Rock Star.

When you work with a piece of software, you want to know how far it can go. Once you reach that limit, you want to know how much farther you can push it. You enjoy being technically savvy and being able to communicate that knowledge effectively. You have roots in computer science, with a deep understanding of the power of business intelligence, databases, data analysis tools, and most importantly solutions building.

Amazing Salesperson.

You have a desire, even an obsession, to bring new customers into the Tableau community and maximize revenue. You are a closer.

Equal Employment Opportunity Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. Recruiting, hiring and promotion decisions at Salesforce are fair and based on merit.

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