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Field Service Representative

ECOLAB, Naperville, IL, United States


Want to build a brighter, bolder future and cultivate your career?

Join Ecolab's team and help create a world in which we all thrive.

This is a service-oriented role focused on retaining large customers through preventative maintenance, chemical wet testing, and ongoing upgrade and service work on existing and new chemical feed and monitoring systems.

This position will be working in power plants, including nuclear power plants, so working safely and error-free is a requirement. Associates must consistently demonstrate adherence to site-specific safety, security, and regulatory requirements.

Previous experience in the following areas is preferred: nuclear, power generation, HVAC, chemical feed systems, electrical work, and maintenance.

This position will cover a large geography with roughly 10-20% overnight travel required. Predominantly in the greater Chicagoland area, 2-3 days a week will be in the Rockford, IL area, with the other two days a week in Eastern IA, Southern WI, and Northern IL.

Ecolab is seeking a Field Service Representative III where your hands-on skills and customer‑first mindset will help shape a more sustainable future. You'll be part of a purpose-driven team that supports water treatment in the power generation industry. You'll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.

How You'll Make an Impact

Deliver expert service and support for cooling, boiler, and waste water systems

Provide technical support and elevate complex challenges as needed

Build strong relationships with customers and promote best practices

Ensure full compliance with safety policies and procedures

Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts

Provide routine service support to Sales Representatives in strategic district accounts to execute agreed‑upon customer system assurance plans

Provide technical support to customers; identifying and resolving customer pain points, escalating as required

Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts

Position Details

This position's location is flexible; Greater Chicagoland western suburbs is preferred due to location of customers.

The territory for this position covers a 150 mile radius in Northern Illinois, Southern Wisconsin, and Eastern Iowa

Targeted accounts are within the heavy industrial and Power industry

Approximately 10-20% overnight travel

What's Unique About This Role

You'll work in a dynamic, hands‑on environment with autonomy and support

You'll help customers meet sustainability goals while protecting their critical assets

You'll gain access to industry‑leading training and development programs

Minimum Qualifications

High school diploma or equivalent

3 years of experience in water treatment or an industrial/mechanical environment

Position requires a current and valid Driver's License with no restrictions

No immigration sponsorship available for this position

Physical Requirements of Position

Lifting up to 50 pounds

Exposure to hot, cold, noisy, or dirty environments

Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing

Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.

Preferred Qualifications

Associate's degree or trade school certification

Demonstrated mechanical aptitude

Experience in water treatment or specialty chemical industry

Familiarity with boilers, cooling towers, and wastewater treatment systems

Proficiency with Microsoft Office Suite

Drive a company vehicle as required to perform job duties (pre‑employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)

Potential Customer Requirements Notice

To meet customer requirements and comply with local, state, and federal regulations, applicants for certain customer‑facing roles may need to: Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

Be fully vaccinated for COVID‑19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

What's in it For You

Starting on

Day 1 : Access to our comprehensive

benefits package

including medical, dental, vision, matching 401K, company‑paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!

The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.

The ability to make an impact and

shape your career

with a company that is passionate about growth.

The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.

Annual or Hourly Compensation Range The pay range for this position is $55,200 - $95,400. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Our Commitment to a Culture of Inclusion & Belonging At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through affirmative action.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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