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Remote Product Support Analyst - SaaS & Customer Success

LogicGate, Chicago, IL, United States


A leading AI GRC platform provider in the United States is seeking a Support Analyst to enhance customer relationships through exceptional communication and problem-solving. You will guide customers in using the LogicGate RiskCloud platform, handle inquiries, and troubleshoot product-related issues. The ideal candidate should have experience in the technology industry or a B2B SaaS startup, and be skilled in CRM and BI tools. This hybrid role offers a salary between $55,000 and $67,000 and provides various benefits including equity options. #J-18808-Ljbffr