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Account Director Senior-Enterprise

Lumen, Phoenix, AZ, United States


The Role Identifies and develops new Large Enterprise sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Responsible for the implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels. Location Allows for Work From Home in Arizona, New Mexico, Nevada and Texas. Requires at least 50% or more of time conducting sales activities outside of the office. Main Responsibilities Develop and maintain strategic relationships with existing and acquired customers to drive retention and growth Create comprehensive account plans and strategies to win new business and expand existing accounts Identify, bid on, negotiate, and close new sales opportunities to meet or exceed revenue targets Execute cross-sell and up-sell initiatives to increase overall customer spend Provide accurate and detailed weekly sales forecasts of pipeline opportunities Advise sales management on customer trends, organizational changes, and recommend strategic actions Demonstrate and leverage deep knowledge of the company's full product and service portfolio Manage end-to-end account responsibilities, including solution design, configuration, and order processing Oversee service delivery, performance management, and revenue recognition to ensure customer satisfaction Balance strategic vision with tactical execution to drive value and competitive positioning What We Look For in a Candidate Basic Qualifications 10+ years of industry sales experience. Minimum skills required to perform in this role. Attention to detail with good organizational capabilities. Ability to prioritize with good time management skills. Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close. Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction. Proficient in MS office products: Outlook, Word, Excel, and PowerPoint. Preferred Qualifications Knowledge and understanding of the telecom industry's competitive landscape. Experience with Salesforce.com. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $126,518 - $168,683 in these states: AZ NM $132,847 - $177,122 in these states: NV $139,166 - $185,552 in these states: TX Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq). Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. #J-18808-Ljbffr