
Growth Content Manager
Upsolve, Cambridge, MA, United States
About Upsolve Upsolve is the largest nonprofit provider of free bankruptcies and legal and financial information in the United States. Upsolve's mission is to help low-income Americans break cycles of debt and build financial stability. Founded in 2016 out of Harvard Law School's Access to Justice Lab, Upsolve has grown into the nation's most visited nonprofit financial education site. Each year, 3 million people rely on Upsolve.org for clear, trustworthy guidance on debt and credit. To date, we have helped more than 23,000 low-income families relieve over $1.1 billion in debt, improving net worth by over $200,000. Our work is supported by leading funders including the Bill & Melinda Gates Foundation, Robin Hood Foundation, OpenAI Philanthropy, and the Legal Services Corporation.About the Role Upsolve is looking for a curious, mission-driven Growth Content Manager to help shape how millions of Americans find and engage with financial education online.You'll own and systematically maintain a large library of financial education content, primarily around bankruptcy, ensuring every page is accurate, up to date, optimized, and user friendly. This includes managing regular updates, improving clarity and usability, and ensuring strong performance in search. You'll experiment with new ways to reach people in a rapidly changing search landscape, and collaborate closely with our Data and Growth team to make smart, evidence-based decisions about what to write and what to improve. You'll also manage a small team of freelance writers and editors and contribute to email marketing campaigns, all while helping us rethink what content looks like in an AI-first world.This is a rare opportunity to do meaningful, visible work at a nationally recognized nonprofit that is growing fast. This role is best suited for someone who enjoys doing the work day to day: editing, updating, improving, and managing content systems at scale. If you like ownership, fast learning, and meaningful impact, youll thrive here!What You'll DoOwn, maintain, and systematically update Upsolve's financial education content library, focusing on accuracy, user engagement, and performanceWork closely with the Data and Growth team to execute on content and SEO strategies while staying up to date on search behavior shifts (including AI-driven search)Use analytics and performance data to identify what content to update, improve, or fixManage freelance writers and editors to maintain high-quality, consistent contentSupport and oversee email marketing campaignsRegularly update content to keep it accurate and performing wellHelp maintain and refine Upsolve's style guide and editorial standardsWhat We're Looking ForDemonstrated experience in content writing, editing, or content management, not just marketing (We care more about how you think than your exact background apply even if you dont check every box.)Strong writing and editing skills. You will need to make complex financial topics simple, clear, and humanGenuine excitement about Upsolve's missionComfort working with data, or eagerness to learnBasic understanding of SEO and how content performs in searchAbility to juggle multiple priorities in a remote, fast-moving environmentNice to HaveExperience with or interest in personal finance, debt, or financial educationExperience email marketing or drip campaign strategyFamiliarity with tools like Ahrefs, Google Search Console, Contentful, or CMS platformsWhy Join UpsolveWork that matters at scale: your content will reach millions of people navigating financial hardshipReal ownership: small team, high trust, meaningful responsibility from day oneWork with sharp, mission-aligned colleagues at the forefront of legal tech and financial educationFully remote, with a collaborative culture built around trust and resultsCompensation: $90,000 $100,000BenefitsMonthly healthcare reimbursement401(k) planAnnual work from home/tech stipendUnlimited PTO policyHow to ApplyApply here through this page. Include your resume and a 12 minute video (Loom or Youtube link) telling us what draws you to Upsolve's mission and what you'd bring to this role. Applications without a video submission will not be considered.Upsolve is an equal opportunity employer. We encourage candidates from all backgrounds to apply.
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