Strategic Account Manager

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue, guided by empathy, insight, and clinical intelligence. We collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions. Our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description Strategic Account Manager (Solventum) – 3M Health Care is now Solventum. In this role, you will enable better, smarter, safer healthcare, pioneering game‑changing innovations at the intersection of health, material, and data science. You’ll work closely with the brightest minds in healthcare to blend technology with compassion and empathy. Impact You’ll Make in this Role The Strategic Account Manager will manage 1–3 high‑profile clients/partners within an account team environment, focusing on the daily and strategic activities of Solventum’s key business partners and their facilities. You will collaborate with the Account Sales and Strategic Sales teams throughout the contracting process—from pre‑sales to post‑sale—including direct interactions with key stakeholders to grow our partnership and expand Solventum’s footprint in Health Information Systems products and services. The SAM will serve as an expert on each client, embed with the C‑Suite and leadership team, actively seek growth opportunities, and remove barriers to success. Revenue and retention contract management – responsible for the management and execution of all contractual engagements for existing and new clients, including creating and driving completion of SOWs, pricing discussions, contract negotiation, coordinating integration calls and contract renewals. This is a non‑sales, non‑commissioned role. Identify at‑risk, contract and compliance issues. Proactively track and monitor current and past‑due invoices. Escalate potential product or partnership risks to business leaders for prompt resolution. Identify potential sales opportunities and collaborate with sales associates and/or leadership. Negotiate contracts and close agreements to maximize profits. Grow opportunities within the mutual client territory and collaborate with sales teams to ensure attainment. Develop trusted‑advisor relationships with key accounts, customer stakeholders, and executive sponsors. Ensure timely and successful delivery of all appropriate contractual documentation, including pricing, amendments, scope of work, letters of representation, MOU, contract receipts, CMRs, etc. Develop new business with existing and/or potential new targets. Forecast and track key account metrics (e.g., quarterly sales results, annual forecasts). Prepare and present status of current and future state contractual work efforts. Coordinate with other departments and local account executives to ensure consistency and satisfaction in the sales process. Receive, review, and redact pertinent contract language specific for delivery to vendor management teams. Reconcile contracted payments. Your Skills and Expertise Bachelor’s Degree or higher AND 5 years of combined healthcare software customer service and/or sales experience in a private, public, government or military environment. High School Diploma/GED AND 9 years of combined experience in healthcare software customer service and/or sales. Experience as a Sales Account Manager or Sales Account Executive. Knowledge of CRM software (Salesforce, Softrax). Additional Qualifications That Could Help You Succeed Even Further in This Role Exceptional client‑relationship skills with an ability to find creative solutions and manage difficult situations with diplomacy. Strong business acumen, strategic thinking, presentation, training, and critical‑thinking skills. Professionalism, sound judgment, dependability, and a strong work ethic. Credentialed Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) or equivalent work experience. Work location: Remote Travel: May include up to 10% domestic Relocation Assistance: Not Available Employment Authorization: Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well‑Being Solventum offers many programs to help you live your best life – physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with comparable companies. Compensation for this position is $107,600–$147,950, including base pay plus variable incentive pay if eligible. This range represents a good‑faith estimate; final compensation may vary. Eligible benefits include Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences, and Retirement Benefits. Additional information is available at https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards Onboarding Requirement: New employees hired for this position will be required to travel to a designated company location for on‑site onboarding during their initial days of employment. Travel arrangements and related expenses will be coordinated and paid for by the company according to its travel policy. Applies to new hires with a start date of October 1st 2025 or later. Responsibilities of this position include compliance with corporate policies, procedures, and security standards while performing assigned duties. Solventum is an equal‑opportunity employer. Solventum will not discriminate against any applicant based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by uploading a resume or entering the information into the application fields directly. Please note that all email communications from Solventum regarding job opportunities will come from an email address with a domain of @solventum.com. Be wary of unsolicited emails or messages from other domains. Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here. Before submitting your application you will be asked to confirm your agreement with the terms. #J-18808-Ljbffr