Salesforce Automation QA
HTC Global Services, Madison, WI, United States
We are seeking an experienced Salesforce Automation QA to oversee quality assurance efforts for Salesforce Community (Experience Cloud) applications. This role requires a blend of strong leadership, hands-on testing expertise, and coordination across onsite and offshore teams to deliver high-quality, scalable, and secure Salesforce solutions.
Key Responsibilities:
Lead end-to-end QA activities for Salesforce Community (Experience Cloud) applications
Define QA strategy, testing approach, and quality metrics for projects and releases
Review and approve test plans, test cases, and test execution results
Perform and oversee functional, regression, integration, UAT, and smoke testing
Provide technical guidance on testing Salesforce features including:
Experience Cloud pages and components
Lightning components and Apex functionality
Flows, workflows, validation rules, and automation
Manage and coordinate onsite and offshore QA teams, ensuring alignment across time zones
Assign tasks, track progress, and ensure timely delivery of QA milestones
Facilitate defect triage meetings and collaborate closely with development and product teams
Ensure proper defect lifecycle management and root cause analysis
Support UAT planning and execution with business stakeholders
Oversee release sign-offs and post-production validation
Drive continuous improvement in QA processes, standards, and best practices
Required Skills & Qualifications:
Minimum 4 years of QA experience, including leadership or QA Lead roles
Strong hands-on experience with Salesforce Community / Experience Cloud
Salesforce test automation experience (Selenium, Copado)
Experience in API and integration testing (Postman, SOAP UI)
Deep understanding of Salesforce data model, security, and automation
Proven experience leading onsite-offshore QA teams
Strong stakeholder management and client communication skills
Experience working in Agile/Scrum environments
Excellent documentation, reporting, and mentoring skills
Nice-to-Have Skills:
Salesforce Admin / Advanced Admin / QA certification
CI/CD and release management exposure in Salesforce environments.
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
#LI-AS1 #LI-Remote
Key Responsibilities:
Lead end-to-end QA activities for Salesforce Community (Experience Cloud) applications
Define QA strategy, testing approach, and quality metrics for projects and releases
Review and approve test plans, test cases, and test execution results
Perform and oversee functional, regression, integration, UAT, and smoke testing
Provide technical guidance on testing Salesforce features including:
Experience Cloud pages and components
Lightning components and Apex functionality
Flows, workflows, validation rules, and automation
Manage and coordinate onsite and offshore QA teams, ensuring alignment across time zones
Assign tasks, track progress, and ensure timely delivery of QA milestones
Facilitate defect triage meetings and collaborate closely with development and product teams
Ensure proper defect lifecycle management and root cause analysis
Support UAT planning and execution with business stakeholders
Oversee release sign-offs and post-production validation
Drive continuous improvement in QA processes, standards, and best practices
Required Skills & Qualifications:
Minimum 4 years of QA experience, including leadership or QA Lead roles
Strong hands-on experience with Salesforce Community / Experience Cloud
Salesforce test automation experience (Selenium, Copado)
Experience in API and integration testing (Postman, SOAP UI)
Deep understanding of Salesforce data model, security, and automation
Proven experience leading onsite-offshore QA teams
Strong stakeholder management and client communication skills
Experience working in Agile/Scrum environments
Excellent documentation, reporting, and mentoring skills
Nice-to-Have Skills:
Salesforce Admin / Advanced Admin / QA certification
CI/CD and release management exposure in Salesforce environments.
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
#LI-AS1 #LI-Remote