eCommerce Sales CSR
Flooring Liquidators, Inc., Fairfield, CA, United States
Job Title
Responsible for working directly with customers and support eCommerce sales Our corporate headquarters reflects the energy and ambition of our growing organization. Designed with a modern, forward-thinking aesthetic, our offices provide a dynamic and collaborative environment where ideas move fast and teams work seamlessly together. Employees enjoy top-of-the-line accommodations, including: On-site fitness center (Gym) to support health and wellness Game room designed to encourage team connection and recharge breaks Fully equipped kitchen and gathering space for team lunches and collaboration Brand-new ergonomic furniture and thoughtfully designed workstations Open, modern layout with updated technology and professional meeting spaces We believe great work happens in great environments. Our corporate space is built to inspire creativity, support productivity, and foster strong cross-functional partnerships across Merchandising, Purchasing, Marketing, Operations, and Finance. Essential functions Answering phone calls Enter orders into RollMaster Processing orders Working with vendors to ensure stock and delivery times Processing samples orders for customers Work with vendors and sales representatives to reconcile pricing discrepancies Assisting the eCommerce teams with closing/finalizing orders Competencies Analytical Thinking - Applies logic to solve problems and get the job done Decision Making - Makes decisions and takes responsibility for them Ethics - Fosters a diverse and respectful workplace Even Temperament - Controls emotions without retaliating against negative behavior Excellent Communication - Uses language effectively to gather information and facilitate an exchange of ideas Flexibility - Adapts to changes while remaining focused on goals, applies knowledge to new circumstances Interpersonal Relations - Exhibits respect and understanding of others to maintain professional relationships Persuasive Communication - Displays verbal and written communication that influences others Problem Solving - Solves problems while ensuring rules and directives are followed Supervisory responsibilities: None Work environment: Office environment, temperature-controlled Physical demands: Primarily a desk job Must be able to lift up to 20 pounds occasionally Travel required: None Required education and experience: High School Diploma, GED, or equivalent Microsoft Office, Excel, Word and/or Google Suite Database administration Preferred education and experience: RollMaster knowledge Adobe Acrobat Working in retail, and or resale environment Flexibility with a variety of assigned tasks
Responsible for working directly with customers and support eCommerce sales Our corporate headquarters reflects the energy and ambition of our growing organization. Designed with a modern, forward-thinking aesthetic, our offices provide a dynamic and collaborative environment where ideas move fast and teams work seamlessly together. Employees enjoy top-of-the-line accommodations, including: On-site fitness center (Gym) to support health and wellness Game room designed to encourage team connection and recharge breaks Fully equipped kitchen and gathering space for team lunches and collaboration Brand-new ergonomic furniture and thoughtfully designed workstations Open, modern layout with updated technology and professional meeting spaces We believe great work happens in great environments. Our corporate space is built to inspire creativity, support productivity, and foster strong cross-functional partnerships across Merchandising, Purchasing, Marketing, Operations, and Finance. Essential functions Answering phone calls Enter orders into RollMaster Processing orders Working with vendors to ensure stock and delivery times Processing samples orders for customers Work with vendors and sales representatives to reconcile pricing discrepancies Assisting the eCommerce teams with closing/finalizing orders Competencies Analytical Thinking - Applies logic to solve problems and get the job done Decision Making - Makes decisions and takes responsibility for them Ethics - Fosters a diverse and respectful workplace Even Temperament - Controls emotions without retaliating against negative behavior Excellent Communication - Uses language effectively to gather information and facilitate an exchange of ideas Flexibility - Adapts to changes while remaining focused on goals, applies knowledge to new circumstances Interpersonal Relations - Exhibits respect and understanding of others to maintain professional relationships Persuasive Communication - Displays verbal and written communication that influences others Problem Solving - Solves problems while ensuring rules and directives are followed Supervisory responsibilities: None Work environment: Office environment, temperature-controlled Physical demands: Primarily a desk job Must be able to lift up to 20 pounds occasionally Travel required: None Required education and experience: High School Diploma, GED, or equivalent Microsoft Office, Excel, Word and/or Google Suite Database administration Preferred education and experience: RollMaster knowledge Adobe Acrobat Working in retail, and or resale environment Flexibility with a variety of assigned tasks