Customer Service Rep
PEG Staffing, St Louis, MO, United States
Customer Service Representative
Location:
St. Louis, MO (Fully Onsite) Schedule:
Monday-Friday, Standard Business Hours
About the Role
We are partnering with a fast-growing telehealth company seeking a
Customer Service Representative
to join their team on a contract-to-hire basis. This is a great opportunity for someone looking to build a long-term career in healthcare support and customer service.
This role is fully onsite and ideal for individuals who enjoy helping others, are tech-savvy, and thrive in a fast-paced, team-oriented environment.
Key Responsibilities
Answer incoming phone calls, chats, and emails from patients Respond to inquiries related to medications, orders, and general support Assist users within a patient portal system Provide accurate, timely, and professional customer service Maintain detailed records of interactions and follow-ups What You'll Love
Growth opportunities - strong potential to move up within the company Supportive team environment with hands-on training provided Daily perks -
food and drinks provided for employees (lunch is covered!) Stable Monday-Friday schedule (no weekends) What We're Looking For
Strong communication skills (written and verbal) Customer-focused mindset with a desire to help others Basic computer skills and ability to learn new systems Reliability and interest in a long-term opportunity Previous customer service experience is a plus, but
not required Additional Details
This is a
contract-to-hire
opportunity with the potential for permanent placement Position is
not client-facing
- all interactions are handled via telehealth platforms
St. Louis, MO (Fully Onsite) Schedule:
Monday-Friday, Standard Business Hours
About the Role
We are partnering with a fast-growing telehealth company seeking a
Customer Service Representative
to join their team on a contract-to-hire basis. This is a great opportunity for someone looking to build a long-term career in healthcare support and customer service.
This role is fully onsite and ideal for individuals who enjoy helping others, are tech-savvy, and thrive in a fast-paced, team-oriented environment.
Key Responsibilities
Answer incoming phone calls, chats, and emails from patients Respond to inquiries related to medications, orders, and general support Assist users within a patient portal system Provide accurate, timely, and professional customer service Maintain detailed records of interactions and follow-ups What You'll Love
Growth opportunities - strong potential to move up within the company Supportive team environment with hands-on training provided Daily perks -
food and drinks provided for employees (lunch is covered!) Stable Monday-Friday schedule (no weekends) What We're Looking For
Strong communication skills (written and verbal) Customer-focused mindset with a desire to help others Basic computer skills and ability to learn new systems Reliability and interest in a long-term opportunity Previous customer service experience is a plus, but
not required Additional Details
This is a
contract-to-hire
opportunity with the potential for permanent placement Position is
not client-facing
- all interactions are handled via telehealth platforms