Community Marketing Manager - SeaWorld

Travel + Leisure Co. World’s leading vacation ownership and travel membership company, with a dynamic portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Responsibility Highlights Direct management of SeaWorld Marketing Team: interview, hire, and train employees; plan, assign and direct work; performance review; motivate, reward and provide disciplinary action when necessary (termination and conflict resolution). Maintain total site marketing conversion according to site marketing standards. Resolve issues pertaining to tour statuses, bookings, coding, and other operational matters. Order and maintain departmental supplies (collateral material, uniforms, etc.). Maintain copies of invitations and daily tour manifests for reference purposes. Compile data on each team member’s performance. Prepare additional reports as requested by management. Coordinate with in‑house and front‑line sales management regarding tour seats available and potential tour flow. Ensure any pertinent information related to Marketing/Concierge is properly and timely disseminated. Coordinate with sales regarding new or changes in marketing programs (booking/gifting policies). Submit employee payroll in a timely manner. Perform other related functions not listed. What You’ll Bring Timeshare experience in sales and marketing required. 2 years of management or supervisory experience (or 2 years of timeshare equivalent experience). Ability to work a flexible schedule, which includes a rotating combination of days, nights, weekends, and holidays. Ability to deal with both customers and salespeople. Attention to detail. Ability to handle simultaneous situations and departmental problems. Knowledge of commission payroll and understanding of related processes. Proficiency with Microsoft Office. Ability to work independently and collaborate with many other departments within the company. This position requires successful completion of a pre‑employment drug test as a condition of employment. How You'll Be Rewarded Medical, Dental, and Vision benefits. Flexible spending accounts. Life and accident coverage. Disability coverage. Paid time off, parental leave, and holidays (depends on position; speak to your recruiter for additional information). Paid volunteer time to support an approved organization of your choice. 401(k) with employer match (subject to eligibility requirements, including tenure; speak to your recruiter for additional information). Identity theft protection plan. Voluntary income protection benefits. Wellness program (subject to provider availability). Employee Assistance Program. Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We’re always looking ahead to what’s next and how we can strengthen our business, its communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal‑opportunity employer, and all applications will be considered without regard to membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying. #J-18808-Ljbffr