Instructional Designer - Enterprise
Out in Science, Technology, Engineering, and Mathematics, Seattle, WA, United States
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast‑paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact At Axon, we build technology that keeps people safe—from connected sensors and body cameras to cloud‑based software, real‑time operations platforms, and training solutions. Axon has long been the trusted technology partner for public safety agencies worldwide, and we are now bringing that same expertise to a rapidly growing Enterprise market‑serving large‑scale organizations across retail, healthcare, logistics, and other commercial sectors.
As Axon's Enterprise business expands, we are seeking an experienced Instructional Designer with strong video and digital content development skills to join the Axon Global Training Services team. In this role, you will design and develop high‑quality learning experiences—primarily delivered through video and eLearning—that support the adoption and effective use of Axon products by enterprise customers.
The training you create will help thousands of frontline workers and security professionals across some of the world's largest organizations build confidence and competence with Axon technology in their specific environment.
What You'll Do Location:
Hybrid Presence based near our US Hubs – Boston, Atlanta, Denver, Seattle, New York City or Scottsdale. This role follows a hybrid schedule with in‑person collaboration Tuesdays through Fridays, with flexibility to work remotely Mondays unless there is an approved workplace accommodation.
Reports to:
Axon Manager of Global Training
Direct Reports:
none
As part of the Axon Global Training Services team, you will partner with subject matter experts, product teams, and customer‑facing stakeholders to design engaging, scalable training solutions focused on Axon's Enterprise market.
Collaborate with subject matter experts to analyze training needs and translate technical, operational, and product content into engaging learning experiences tailored for enterprise audiences.
Design and develop video‑based and blended learning content, including microlearning, scenario‑based videos, and eLearning modules.
Create and edit instructional videos using tools such as Camtasia, Adobe Premiere Pro, or similar, including scripting, storyboarding, and post‑production.
Develop eLearning content using Articulate Storyline, Articulate Rise, and PowerPoint, ensuring usability, accessibility, and learner engagement.
Contextualize product training for different enterprise verticals and personas, ensuring learning content reflects the specific operational priorities and language of each audience (e.g., retail, healthcare, logistics, security).
Localize and adapt training content for specific industries, regions, or customer environments, including terminology and compliance considerations.
Apply adult learning theory, instructional design best practices, and assessment strategies to all learning solutions.
Design course documentation and assets such as lesson plans, learning objectives, facilitator guides, learner materials, and knowledge checks.
Build training that scales across large, distributed organizations—supporting consistent learning outcomes whether an organization has ten locations or thousands.
Evaluate and iterate on existing content based on learner feedback, performance data, and business needs.
Balance quality, scalability, and efficiency while managing multiple projects and deadlines.
What You Bring
Bachelor's degree in Instructional Design, Education, Communications, or equivalent practical experience.
3+ years of experience in instructional design, with a strong emphasis on digital and video‑based learning.
Demonstrated experience creating instructional videos and multimedia learning content.
Hands‑on experience with Camtasia, Articulate Storyline, Articulate Rise, and PowerPoint (or comparable tools).
Experience writing instructional copy, scripts, and storyboards for video and eLearning.
Strong project management skills with the ability to work cross‑functionally.
Ability to translate complex technical, legal, or product information into clear, learner‑focused content.
Willingness to travel occasionally (approximately 2–3 days per quarter).
Master's degree in Instructional Design, Learning Sciences, or a related field.
Experience developing training for enterprise or corporate environments, tailoring content for audiences ranging from frontline employees to security and operations leadership.
Experience contextualizing the same product or platform for different industries, verticals, or buyer personas.
Experience supporting industries such as retail, healthcare, logistics, or physical security.
Familiarity with learning management systems (LMS) and data‑informed content iteration.
Experience developing multi‑modal learning solutions (video, eLearning, facilitator‑led, job aids).
Experience designing training that scales across large, distributed organizations.
Benefits That Benefit You
Competitive salary and 401(k) with employer match.
Discretionary paid time off.
Paid parental leave for all caregivers.
Medical, Dental, and Vision plans.
Fitness and wellness programs.
Emotional and mental wellness support.
Learning and professional development opportunities.
Snacks available in our offices.
Benefits may vary depending on the nature of your employment and the location where you work.
Axon is a total compensation company; base pay is dependent on many factors, including level, function, training, transferable skills, work experience, business needs, geographic market, and more.
Base Pay Range: $82,839–$132,542 USD.
Important Notes The above job description is not intended as an exhaustive list of duties, responsibilities, skills, efforts, or working conditions associated with this job. It may be supplemented or changed at any time in accordance with business needs.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. Varying CCPA rights can be exercised at axongreenhousesupport@axon.com or via our Axon Privacy Web Form (see: https://www.axon.com/privacy).
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as its impact on the environment. Employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity, and fosters inclusion. We welcome and empower all of our employees so they can do their best work. If you have a disability or special need requiring assistance or accommodation during the application or recruiting process, please email recruitingops@axon.com. This email address is for accommodation purposes only.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text, WhatsApp, or instant messaging without a formal interview process. Legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, ignore the message and report it to recruitingops@axon.com.
#J-18808-Ljbffr
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast‑paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact At Axon, we build technology that keeps people safe—from connected sensors and body cameras to cloud‑based software, real‑time operations platforms, and training solutions. Axon has long been the trusted technology partner for public safety agencies worldwide, and we are now bringing that same expertise to a rapidly growing Enterprise market‑serving large‑scale organizations across retail, healthcare, logistics, and other commercial sectors.
As Axon's Enterprise business expands, we are seeking an experienced Instructional Designer with strong video and digital content development skills to join the Axon Global Training Services team. In this role, you will design and develop high‑quality learning experiences—primarily delivered through video and eLearning—that support the adoption and effective use of Axon products by enterprise customers.
The training you create will help thousands of frontline workers and security professionals across some of the world's largest organizations build confidence and competence with Axon technology in their specific environment.
What You'll Do Location:
Hybrid Presence based near our US Hubs – Boston, Atlanta, Denver, Seattle, New York City or Scottsdale. This role follows a hybrid schedule with in‑person collaboration Tuesdays through Fridays, with flexibility to work remotely Mondays unless there is an approved workplace accommodation.
Reports to:
Axon Manager of Global Training
Direct Reports:
none
As part of the Axon Global Training Services team, you will partner with subject matter experts, product teams, and customer‑facing stakeholders to design engaging, scalable training solutions focused on Axon's Enterprise market.
Collaborate with subject matter experts to analyze training needs and translate technical, operational, and product content into engaging learning experiences tailored for enterprise audiences.
Design and develop video‑based and blended learning content, including microlearning, scenario‑based videos, and eLearning modules.
Create and edit instructional videos using tools such as Camtasia, Adobe Premiere Pro, or similar, including scripting, storyboarding, and post‑production.
Develop eLearning content using Articulate Storyline, Articulate Rise, and PowerPoint, ensuring usability, accessibility, and learner engagement.
Contextualize product training for different enterprise verticals and personas, ensuring learning content reflects the specific operational priorities and language of each audience (e.g., retail, healthcare, logistics, security).
Localize and adapt training content for specific industries, regions, or customer environments, including terminology and compliance considerations.
Apply adult learning theory, instructional design best practices, and assessment strategies to all learning solutions.
Design course documentation and assets such as lesson plans, learning objectives, facilitator guides, learner materials, and knowledge checks.
Build training that scales across large, distributed organizations—supporting consistent learning outcomes whether an organization has ten locations or thousands.
Evaluate and iterate on existing content based on learner feedback, performance data, and business needs.
Balance quality, scalability, and efficiency while managing multiple projects and deadlines.
What You Bring
Bachelor's degree in Instructional Design, Education, Communications, or equivalent practical experience.
3+ years of experience in instructional design, with a strong emphasis on digital and video‑based learning.
Demonstrated experience creating instructional videos and multimedia learning content.
Hands‑on experience with Camtasia, Articulate Storyline, Articulate Rise, and PowerPoint (or comparable tools).
Experience writing instructional copy, scripts, and storyboards for video and eLearning.
Strong project management skills with the ability to work cross‑functionally.
Ability to translate complex technical, legal, or product information into clear, learner‑focused content.
Willingness to travel occasionally (approximately 2–3 days per quarter).
Master's degree in Instructional Design, Learning Sciences, or a related field.
Experience developing training for enterprise or corporate environments, tailoring content for audiences ranging from frontline employees to security and operations leadership.
Experience contextualizing the same product or platform for different industries, verticals, or buyer personas.
Experience supporting industries such as retail, healthcare, logistics, or physical security.
Familiarity with learning management systems (LMS) and data‑informed content iteration.
Experience developing multi‑modal learning solutions (video, eLearning, facilitator‑led, job aids).
Experience designing training that scales across large, distributed organizations.
Benefits That Benefit You
Competitive salary and 401(k) with employer match.
Discretionary paid time off.
Paid parental leave for all caregivers.
Medical, Dental, and Vision plans.
Fitness and wellness programs.
Emotional and mental wellness support.
Learning and professional development opportunities.
Snacks available in our offices.
Benefits may vary depending on the nature of your employment and the location where you work.
Axon is a total compensation company; base pay is dependent on many factors, including level, function, training, transferable skills, work experience, business needs, geographic market, and more.
Base Pay Range: $82,839–$132,542 USD.
Important Notes The above job description is not intended as an exhaustive list of duties, responsibilities, skills, efforts, or working conditions associated with this job. It may be supplemented or changed at any time in accordance with business needs.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. Varying CCPA rights can be exercised at axongreenhousesupport@axon.com or via our Axon Privacy Web Form (see: https://www.axon.com/privacy).
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as its impact on the environment. Employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity, and fosters inclusion. We welcome and empower all of our employees so they can do their best work. If you have a disability or special need requiring assistance or accommodation during the application or recruiting process, please email recruitingops@axon.com. This email address is for accommodation purposes only.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text, WhatsApp, or instant messaging without a formal interview process. Legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, ignore the message and report it to recruitingops@axon.com.
#J-18808-Ljbffr