
Scaled CS Manager — Enterprise SaaS, Hybrid NYC/Austin
Synthesia, Austin, TX, United States
A leading AI video platform company is looking for a Customer Success Manager in New York. The role involves managing over 100 accounts, forecasting renewals, and engaging with clients to enhance their experience. Candidates should have 3+ years of experience in Sales or Customer Success within an Enterprise SaaS environment. A solid understanding of Customer Success platforms is crucial. The compensation package is up to $150,000 OTE, with a hybrid working model requiring presence in the NYC office.
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