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MRSGM NA Associate Account Manager, Surety Bonds

Munich RE, Mount Pleasant, SC, United States


Location Charleston, SC. Hybrid Role: In-office Tuesdays and Wednesdays. Work remotely the rest of the week.

Job Description Munich Re Specialty Global Markets North America (MRSGM N.A.) is looking for enthusiastic individuals to join us as we grow. As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and customs bonds with in-house claims solutions.

We are seeking a full time Associate Account Manager, Surety Bonds to join the Roanoke Insurance Group division as a hybrid employee in our Charleston, SC office reporting to the Regional Product Manager, Surety Bonds.

Job Profile

Develop and maintain positive relationships with clients, as well as surety underwriters, to coordinate successful bond issuance and renewals with responsible underwriting standards

Take surety bond requests and employ surety-approved underwriting authority to provide approvals where appropriate or to request more information when necessary to meet strict underwriting guidelines and to best support the client's needs

Digitally prepare and submit bond paperwork as requested by customers including new submissions, riders, and increases in a timely manner - usually same day

Handle underwriter requests for underwriting information on renewals and follow up to completion, employing strong organizational and time-management skills to ensure that anniversary dates are met

Communicate regularly with management and the sales staff to advise them of relevant account information

Identify new business opportunities and refer to management and sales staff

Pursue a program of professional development

Job Requirements

Excellent customer service skills to explain and provide our products in a prompt and accurate fashion

Bachelor's degree preferred or equivalent work experience

P&C Producer License in domicile state preferred, but not required, at start of employment; will be required within 60 days of employment

Strong analytical skills and ability to make decisions, problem solve and think on your feet

Proficiency with written and oral communication; ability to provide information in a clear, concise manner with an appropriate level of detail, empathy and professionalism

Strong organizational skills to maintain digital files and paperwork in an orderly and accurate manner

Ability to build relationships and work as part of a team in a positive and professional manner

Experience in standard Microsoft programs (Windows, Outlook, Word, Excel) and strong aptitude for learning proprietary software

Ability to function effectively in an office environment and remotely

Comfortable working with numbers and percentages

About Us MRSGM N.A. is the holding company for Roanoke Insurance Group (RIG) and Munich Re Specialty Group Insurance Services (SIS) located throughout 7 locations in the United States and Canada with over 250 employees.

SIS provides insurance to retail and wholesale insurance brokers in North America. Specialty lines include ocean and inland marine, cyber, tech E&O, terrorism, active assailant & political violence.

RIG operates as a specialty insurance broker focused on surety, insurance and related offerings for logistics service providers, customs brokers and companies with supply chains.

Benefits

Generous healthcare plans

Voluntary dental & vision plans

401(k) plan

Flexible spending plans

Health Savings Accounts (HSA)

Paid time off

Paid holidays

Tuition reimbursement

Short/long term disability

Paid Parental Leave

Employee Assistance Program (EAP)

Employee Wellbeing Program

Community involvement

Life insurance

We offer equal opportunity employment regardless of age, sex, race, color, creed, national origin, religion, veteran status, sexual orientation, atypical hereditary traits, marital status, disability, gender identity or expression, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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