Customer Experience Leader: Drive Satisfaction & Growth

A utility services provider is seeking a Customer Service Manager in New York to oversee daily operations and lead a team of representatives. Responsibilities include establishing KPIs, handling escalated issues, and ensuring compliance with regulations. The ideal candidate has experience in a supervisory role, strong leadership skills, and is proficient with CRM systems. Benefits include health, dental, and opportunity for advancement. #J-18808-Ljbffr