Enterprise Solution Architect, MarTech Focus
American Family Insurance, Boston, MA, United States
Overview
We are seeking a highly skilled and motivated Solution Architect to join our architecture team and help drive the future of our Marketing Technology strategy. The ideal candidate will have a deep understanding of marketing automation, data management, and architecture concerns, with a strong focus on Salesforce platforms and delivering complex, integrated solutions. You will define the target state vision, create a roadmap to achieve it, and collaborate with cross-functional teams to ensure successful execution. This role plays a critical part in shaping our marketing technology capabilities and driving business growth. Location & Work Model
In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110. Candidates must reside within a 50-mile radius of the office location (or 35-mile radius for Boston).
LI-Hybrid Position Details
Position Compensation Range:
$131,000.00 - $220,000.00 Pay Rate Type:
Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Note on Sponsorship:
This position does not have approval for sponsorship now or in the future, including for F-1 OPT (standard or STEM extension). We will evaluate work authorization based only on a candidate's current, documented authorization to work in the United States. Key Responsibilities
Architectural Vision and Strategy Define and articulate the target state architecture for our marketing technology stack, with a focus on integrating Salesforce Marketing Cloud, Salesforce Service Cloud, and Data360 along with external service providers to create seamless customer journeys, personalized marketing campaigns, and efficient customer service processes.
Develop and maintain a comprehensive roadmap outlining the transition from the current state to the target state, including transitional architectures and key milestones.
Collaborate with key business stakeholders to translate needs into technical requirements and architectural designs.
Create and maintain architectural documentation, including solution designs, data models, and integration maps. Enforce architectural governance and standards.
Current State Analysis and Documentation Conduct a thorough assessment of the current state marketing technology landscape, including existing systems, vendor solutions, and data flows.
Create detailed documentation of the current state architecture to provide a clear understanding of the existing environment.
Data Strategy and Management Define and drive a consolidated set of data requirements to support all marketing processes and ensure data quality and consistency enabling end-to-end business processes.
Develop a foundation for data management, including data modeling, data integration, and data governance.
Collaboration and Leadership Work closely with business leaders, product managers, and engineering teams to ensure alignment on architectural decisions and project priorities.
Provide technical leadership and guidance to development teams throughout the implementation lifecycle.
Qualifications
Proven experience in a Solution Architecture or similar role with focus on marketing technology.
In-depth knowledge of Salesforce Marketing Cloud, Salesforce Service Cloud, and data management platforms such as Data360.
Strong understanding of enterprise and systems architecture principles and best practices.
Demonstrated ability to work with data at a detailed level as it is leveraged across end-to-end processes.
Excellent analytical, problem-solving, and communication skills, with the ability to engage effectively with both technical and non-technical stakeholders.
Experience in developing and executing a technology roadmap.
Desired Qualifications
Salesforce Certified Technical Architect (CTA) or other relevant Salesforce certifications.
Experience with other Salesforce products such as Sales Cloud, Commerce Cloud, Experience Cloud, and MuleSoft.
Familiarity with Agile and DevOps methodologies.
Experience in a large-scale enterprise environment.
Licenses: Not Applicable. Travel Requirements: Up to 10%. Physical Requirements: Work that primarily involves sitting/standing. Working Conditions: Not Applicable. Additional Information
Offer to selected candidate will be made contingent on the results of applicable background checks.
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.
Sponsorship will not be considered for this position unless specified in the posting.
Internal candidates are encouraged to apply and will be considered based on the needs of the role. If an internal candidate is not in the same job family or SLT, relocation to HQ Madison, WI or Boston, MA may be required if offered the role. We provide benefits that support your physical, emotional, and financial wellbeing, including medical, dental, vision, wellbeing benefits, a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays, and 23 days of paid time off for full-time employees. Our student loan repayment program and paid-family leave are available to support our employees. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. We comply with applicable federal, state, and local laws pertaining to non-discrimination, non-harassment, and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable laws. If a reasonable accommodation is needed during the application or interview process, please email to request one.
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We are seeking a highly skilled and motivated Solution Architect to join our architecture team and help drive the future of our Marketing Technology strategy. The ideal candidate will have a deep understanding of marketing automation, data management, and architecture concerns, with a strong focus on Salesforce platforms and delivering complex, integrated solutions. You will define the target state vision, create a roadmap to achieve it, and collaborate with cross-functional teams to ensure successful execution. This role plays a critical part in shaping our marketing technology capabilities and driving business growth. Location & Work Model
In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110. Candidates must reside within a 50-mile radius of the office location (or 35-mile radius for Boston).
LI-Hybrid Position Details
Position Compensation Range:
$131,000.00 - $220,000.00 Pay Rate Type:
Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Note on Sponsorship:
This position does not have approval for sponsorship now or in the future, including for F-1 OPT (standard or STEM extension). We will evaluate work authorization based only on a candidate's current, documented authorization to work in the United States. Key Responsibilities
Architectural Vision and Strategy Define and articulate the target state architecture for our marketing technology stack, with a focus on integrating Salesforce Marketing Cloud, Salesforce Service Cloud, and Data360 along with external service providers to create seamless customer journeys, personalized marketing campaigns, and efficient customer service processes.
Develop and maintain a comprehensive roadmap outlining the transition from the current state to the target state, including transitional architectures and key milestones.
Collaborate with key business stakeholders to translate needs into technical requirements and architectural designs.
Create and maintain architectural documentation, including solution designs, data models, and integration maps. Enforce architectural governance and standards.
Current State Analysis and Documentation Conduct a thorough assessment of the current state marketing technology landscape, including existing systems, vendor solutions, and data flows.
Create detailed documentation of the current state architecture to provide a clear understanding of the existing environment.
Data Strategy and Management Define and drive a consolidated set of data requirements to support all marketing processes and ensure data quality and consistency enabling end-to-end business processes.
Develop a foundation for data management, including data modeling, data integration, and data governance.
Collaboration and Leadership Work closely with business leaders, product managers, and engineering teams to ensure alignment on architectural decisions and project priorities.
Provide technical leadership and guidance to development teams throughout the implementation lifecycle.
Qualifications
Proven experience in a Solution Architecture or similar role with focus on marketing technology.
In-depth knowledge of Salesforce Marketing Cloud, Salesforce Service Cloud, and data management platforms such as Data360.
Strong understanding of enterprise and systems architecture principles and best practices.
Demonstrated ability to work with data at a detailed level as it is leveraged across end-to-end processes.
Excellent analytical, problem-solving, and communication skills, with the ability to engage effectively with both technical and non-technical stakeholders.
Experience in developing and executing a technology roadmap.
Desired Qualifications
Salesforce Certified Technical Architect (CTA) or other relevant Salesforce certifications.
Experience with other Salesforce products such as Sales Cloud, Commerce Cloud, Experience Cloud, and MuleSoft.
Familiarity with Agile and DevOps methodologies.
Experience in a large-scale enterprise environment.
Licenses: Not Applicable. Travel Requirements: Up to 10%. Physical Requirements: Work that primarily involves sitting/standing. Working Conditions: Not Applicable. Additional Information
Offer to selected candidate will be made contingent on the results of applicable background checks.
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.
Sponsorship will not be considered for this position unless specified in the posting.
Internal candidates are encouraged to apply and will be considered based on the needs of the role. If an internal candidate is not in the same job family or SLT, relocation to HQ Madison, WI or Boston, MA may be required if offered the role. We provide benefits that support your physical, emotional, and financial wellbeing, including medical, dental, vision, wellbeing benefits, a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays, and 23 days of paid time off for full-time employees. Our student loan repayment program and paid-family leave are available to support our employees. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. We comply with applicable federal, state, and local laws pertaining to non-discrimination, non-harassment, and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable laws. If a reasonable accommodation is needed during the application or interview process, please email to request one.
#J-18808-Ljbffr