Executive Director
Spirit League, Oakland, CA, United States
Executive Director, Strategic Management Services Corporation (MSO) – Centers of Excellence Network
Status: Full Time, Exempt
Reports To: MSO Board of Directors
Location: Oakland, CA
Join the Strategic Management Services Corporation as the Executive Director!
Are you an experienced, collaborative, and accountable operational leader interested in playing a pivotal leadership role driving real organizational and community impact? The Strategic Management Services Corporation (MSO) for our Centers of Excellence Network seeks an Executive Director with a demonstrated track record in senior operational leadership and strategic alignment. This role is responsible for the MSO's comprehensive operational integrity and strategic support of the Centers of Excellence (COE) Network—a unified multi-entity organization structured as a parent‑subsidiary model. The Network consists of a parent foundation and several subsidiary corporations with distinct functions, all of which rely on the MSO for centralized infrastructure and essential backbone services.
The Executive Director will lead the MSO, ensuring the underlying operational backbone and integrated technology systems for all COE Network entities function with maximum efficiency. This role is vital for providing the modern infrastructure and automated workflows necessary for the Network to unapologetically center Black arts, culture, and economics in East Oakland.
We seek an equity‑centered leader who applies an equity lens to operational systems, from fair vendor procurement to unbiased HRIS workflows. We look forward to welcoming a partner who shares our core values and is ready to collaborate with us across the Network to provide the essential infrastructure that empowers our community‑facing entities.
WHAT YOU'LL DO As Executive Director, you will be responsible for a comprehensive range of operational functions, ensuring the fiscal integrity and strategic advancement of the COE Network.
Steward Network‑Wide Operational Services: Lead the MSO, ensuring the underlying operational backbone and integrated technology systems for all COE Network entities function with maximum efficiency.
Sustain Network Infrastructure & Health: Act as the central operational lead, focusing on the systemic health and workflow automation of core functions. Provide strategic guidance to maintain a world‑class backbone, ensuring the Network’s shared digital tools and AI‑forward platforms function as a unified, high‑performing engine.
Align HR Systems with People & Culture: Partner closely with the Chief of People & Culture to ensure the MSO’s HR infrastructure effectively supports the Network’s values. Oversee the technical implementation of network‑wide HR policies—including recruitment, onboarding, and performance management—ensuring they are operationally sound and aligned with our broader cultural vision.
Lead Compliance & Board Engagement: As the primary architect of the Network’s operational safeguards, utilize automated reporting and real‑time data monitoring to ensure rigorous compliance across all entities. In close partnership with the General Counsel and CFO, enforce legal, fiscal, and regulatory standards through robust internal controls and standardized governance.
KEY QUALIFICATIONS
Senior Operational Leadership Experience:
A minimum of 10 years of progressively responsible executive leadership experience. Proven track record of managing operations and strategic direction within entities of significant scale and complexity. Experience in the nonprofit or community development sector is preferred, though equivalent experience in high‑growth corporate or public sectors will be considered.
Technological Proficiency & AI Adaptability:
Highly comfortable navigating sophisticated software ecosystems and burgeoning artificial intelligence tools to drive operational excellence.
Workflow Automation:
Demonstrated interest in or experience with designing and managing automated workflows to enhance efficiency across the MSO’s backbone services.
Strategic Systems Execution:
Deep expertise in managing Shared Services and MSO models. Ability to lead a multi‑disciplinary team in delivering centralized, tech‑enabled infrastructure and maintaining high‑quality service standards across all Network partners.
Education & Specialized Knowledge:
A Master’s degree (MBA, MPA, or Nonprofit Management) or equivalent executive experience, with deep expertise in Shared Services and MSO models. Proven track record of building and maintaining a centralized backbone of HR, IT/IS, Facilities, and Intelligent Operational Workflows. Tech‑fluent leader capable of navigating complex stacks, leveraging AI tools to design automated efficiencies, and enforcing SLAs and internal controls necessary to govern a high‑performing multi‑entity organization.
Mission Alignment & Cultural Competence:
Unwavering commitment to the Strategic Management Services Corporation’s and BCZ’s mission. Ability to work authentically within East Oakland’s unique and diverse community. Deep lived or professional knowledge of East Oakland and Black cultural traditions is highly preferred. Demonstrates "cultural humility"—respect for community history while optimizing systems and infrastructure that support mission growth.
Leadership & Systems Execution:
Results‑driven leader who can operationalize the MSO’s strategic vision and maintain high‑performance standards for all centralized shared services. Autonomous self‑starter who manages multi‑entity complexities by staying in close alignment with the MSO Board and collaborating effectively with leadership of all network entities. Excellent communication of complex operational data to diverse stakeholders.
OUR CULTURE AND BENEFITS We believe in a collaborative organizational culture. We live by our C.R.E.A.T.E. values (Collaboration, Respect, Execution Speed & Excellence, Accountability, Tenacity, and Equity & Fairness), which guide performance discussions and foster a high‑performing team environment.
This is a full‑time, salary, exempt position and a hybrid role with a 50% on‑site presence expected at 8321 International Blvd, Oakland, CA.
Salary range: $140,000 – $180,000 annually.
Benefits begin 60 days after regular employment (first day of the month thereafter). The organization pays 100% of premiums for the employee and 50% for dependents. Comprehensive benefits include:
Health & Wellness:
Medical (Kaiser Gold 80 HMO base plan with buy‑up options), MetLife Dental, MetLife Vision, MetLife Basic Term Life / AD&D, and MetLife Long‑Term Disability.
Retirement & Legal:
CalSavers Program and MetLife "MetLaw" Legal Plan.
Professional Development: Access to an Employee Assistance Program (5 free sessions per incident); Thrive Coaching for personal and professional development; and reimbursement of role‑related professional development expenses up to $750 per year.
Work‑Life Balance:
Hybrid work options for some positions, paid lunches, events, and other perks.
Generous Paid Time Off:
SMSC/BCZ Wellness Hours (up to 96 hours per calendar year), 15 observed holidays, year‑end closure (Dec 24 – Jan 1), 72 hours of paid sick leave, and 12 vacation days per calendar year.
All hiring decisions will comply with applicable equal employment opportunity laws and our antidiscrimination and antiharassment policies.
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Reports To: MSO Board of Directors
Location: Oakland, CA
Join the Strategic Management Services Corporation as the Executive Director!
Are you an experienced, collaborative, and accountable operational leader interested in playing a pivotal leadership role driving real organizational and community impact? The Strategic Management Services Corporation (MSO) for our Centers of Excellence Network seeks an Executive Director with a demonstrated track record in senior operational leadership and strategic alignment. This role is responsible for the MSO's comprehensive operational integrity and strategic support of the Centers of Excellence (COE) Network—a unified multi-entity organization structured as a parent‑subsidiary model. The Network consists of a parent foundation and several subsidiary corporations with distinct functions, all of which rely on the MSO for centralized infrastructure and essential backbone services.
The Executive Director will lead the MSO, ensuring the underlying operational backbone and integrated technology systems for all COE Network entities function with maximum efficiency. This role is vital for providing the modern infrastructure and automated workflows necessary for the Network to unapologetically center Black arts, culture, and economics in East Oakland.
We seek an equity‑centered leader who applies an equity lens to operational systems, from fair vendor procurement to unbiased HRIS workflows. We look forward to welcoming a partner who shares our core values and is ready to collaborate with us across the Network to provide the essential infrastructure that empowers our community‑facing entities.
WHAT YOU'LL DO As Executive Director, you will be responsible for a comprehensive range of operational functions, ensuring the fiscal integrity and strategic advancement of the COE Network.
Steward Network‑Wide Operational Services: Lead the MSO, ensuring the underlying operational backbone and integrated technology systems for all COE Network entities function with maximum efficiency.
Sustain Network Infrastructure & Health: Act as the central operational lead, focusing on the systemic health and workflow automation of core functions. Provide strategic guidance to maintain a world‑class backbone, ensuring the Network’s shared digital tools and AI‑forward platforms function as a unified, high‑performing engine.
Align HR Systems with People & Culture: Partner closely with the Chief of People & Culture to ensure the MSO’s HR infrastructure effectively supports the Network’s values. Oversee the technical implementation of network‑wide HR policies—including recruitment, onboarding, and performance management—ensuring they are operationally sound and aligned with our broader cultural vision.
Lead Compliance & Board Engagement: As the primary architect of the Network’s operational safeguards, utilize automated reporting and real‑time data monitoring to ensure rigorous compliance across all entities. In close partnership with the General Counsel and CFO, enforce legal, fiscal, and regulatory standards through robust internal controls and standardized governance.
KEY QUALIFICATIONS
Senior Operational Leadership Experience:
A minimum of 10 years of progressively responsible executive leadership experience. Proven track record of managing operations and strategic direction within entities of significant scale and complexity. Experience in the nonprofit or community development sector is preferred, though equivalent experience in high‑growth corporate or public sectors will be considered.
Technological Proficiency & AI Adaptability:
Highly comfortable navigating sophisticated software ecosystems and burgeoning artificial intelligence tools to drive operational excellence.
Workflow Automation:
Demonstrated interest in or experience with designing and managing automated workflows to enhance efficiency across the MSO’s backbone services.
Strategic Systems Execution:
Deep expertise in managing Shared Services and MSO models. Ability to lead a multi‑disciplinary team in delivering centralized, tech‑enabled infrastructure and maintaining high‑quality service standards across all Network partners.
Education & Specialized Knowledge:
A Master’s degree (MBA, MPA, or Nonprofit Management) or equivalent executive experience, with deep expertise in Shared Services and MSO models. Proven track record of building and maintaining a centralized backbone of HR, IT/IS, Facilities, and Intelligent Operational Workflows. Tech‑fluent leader capable of navigating complex stacks, leveraging AI tools to design automated efficiencies, and enforcing SLAs and internal controls necessary to govern a high‑performing multi‑entity organization.
Mission Alignment & Cultural Competence:
Unwavering commitment to the Strategic Management Services Corporation’s and BCZ’s mission. Ability to work authentically within East Oakland’s unique and diverse community. Deep lived or professional knowledge of East Oakland and Black cultural traditions is highly preferred. Demonstrates "cultural humility"—respect for community history while optimizing systems and infrastructure that support mission growth.
Leadership & Systems Execution:
Results‑driven leader who can operationalize the MSO’s strategic vision and maintain high‑performance standards for all centralized shared services. Autonomous self‑starter who manages multi‑entity complexities by staying in close alignment with the MSO Board and collaborating effectively with leadership of all network entities. Excellent communication of complex operational data to diverse stakeholders.
OUR CULTURE AND BENEFITS We believe in a collaborative organizational culture. We live by our C.R.E.A.T.E. values (Collaboration, Respect, Execution Speed & Excellence, Accountability, Tenacity, and Equity & Fairness), which guide performance discussions and foster a high‑performing team environment.
This is a full‑time, salary, exempt position and a hybrid role with a 50% on‑site presence expected at 8321 International Blvd, Oakland, CA.
Salary range: $140,000 – $180,000 annually.
Benefits begin 60 days after regular employment (first day of the month thereafter). The organization pays 100% of premiums for the employee and 50% for dependents. Comprehensive benefits include:
Health & Wellness:
Medical (Kaiser Gold 80 HMO base plan with buy‑up options), MetLife Dental, MetLife Vision, MetLife Basic Term Life / AD&D, and MetLife Long‑Term Disability.
Retirement & Legal:
CalSavers Program and MetLife "MetLaw" Legal Plan.
Professional Development: Access to an Employee Assistance Program (5 free sessions per incident); Thrive Coaching for personal and professional development; and reimbursement of role‑related professional development expenses up to $750 per year.
Work‑Life Balance:
Hybrid work options for some positions, paid lunches, events, and other perks.
Generous Paid Time Off:
SMSC/BCZ Wellness Hours (up to 96 hours per calendar year), 15 observed holidays, year‑end closure (Dec 24 – Jan 1), 72 hours of paid sick leave, and 12 vacation days per calendar year.
All hiring decisions will comply with applicable equal employment opportunity laws and our antidiscrimination and antiharassment policies.
#J-18808-Ljbffr