Key Account Specialist, (Remote), Denver, CO
Sandoz Inc., Denver, CO, United States
Overview
Position located remotely. The Denver territory covers Kansas, Missouri, Colorado, Nebraska, Utah, North Dakota, South Dakota and Wyoming. Must be authorized to work in the U.S. U.S. work visa sponsorship is not available for this role now or in the future.
Major accountabilities
Drive Competitive Sales Growth — Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions; drive sales performance through the orchestration of positive customer experiences; engage and build relationships.
Engage in value‑based conversations (in-person and virtually) to understand critical customer challenges, decision drivers, pain points and opportunities; personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels; build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Sandoz.
Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment; establish effective working relationships with opinion leaders and top medical influencers at territory level; develop deep customer insights and understanding; gather insights on the customer's business to uncover what is important to them; follow up on customer feedback and translate responses into actions that create additional value and exceed expectations.
Share customer insights with relevant internal stakeholders to support the development of product- and indication-related content, campaigns and interaction plans; deliver value to customers and patients by collaborating compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs; act as a trusted partner to the customer for helping them run their business; listen to learn and strive to deepen the relationship in a compliant and ethical manner; position to create value-add solutions.
Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent; when facing ethical dilemmas, do the right thing and speak up when things don’t seem right; live by Sandoz Code of Ethics and Values and Behaviors.
Minimum Requirements Education:
Bachelors degree.
Work Experience:
Minimum of 3 years experience
Established network to target customer group desirable
Sales in healthcare/pharma/related business
Specific product knowledge desirable
Skills:
Account Management
Commercial Excellence
Communication Skills
Compliance
Conflict Management
Cross-Functional Coordination
Customer Insights
Ethics
Healthcare Sector
Influencing Skills
Negotiation Skills
Selling Skills
Technical Skills
Travel Requirements:
1-2 overnights per week.
Compensation and Benefits The pay range for this position at commencement of employment is expected to be between
$100,400 - $186,400 USD/year . Salary ranges are effective from 1/1/26 through 12/31/26 and may be adjusted based on market factors. The total compensation package may include a sign-on bonus, restricted stock units, discretionary awards, and a full range of benefits (including 401(k) eligibility and various paid time off). Details will be provided with an offer of employment. Employee is in an at-will position and the Company reserves the right to modify base salary and other discretionary payments at any time.
On September 30, 2021, Sandoz entered into a 5-year Corporate Integrity Agreement. Certain positions will have responsibilities to support CIA obligations and related activities.
Note:
This description reflects the essential responsibilities of the role and is not intended to be an exhaustive list of duties. It is subject to change at the Company’s discretion.
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Major accountabilities
Drive Competitive Sales Growth — Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions; drive sales performance through the orchestration of positive customer experiences; engage and build relationships.
Engage in value‑based conversations (in-person and virtually) to understand critical customer challenges, decision drivers, pain points and opportunities; personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels; build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Sandoz.
Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment; establish effective working relationships with opinion leaders and top medical influencers at territory level; develop deep customer insights and understanding; gather insights on the customer's business to uncover what is important to them; follow up on customer feedback and translate responses into actions that create additional value and exceed expectations.
Share customer insights with relevant internal stakeholders to support the development of product- and indication-related content, campaigns and interaction plans; deliver value to customers and patients by collaborating compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs; act as a trusted partner to the customer for helping them run their business; listen to learn and strive to deepen the relationship in a compliant and ethical manner; position to create value-add solutions.
Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent; when facing ethical dilemmas, do the right thing and speak up when things don’t seem right; live by Sandoz Code of Ethics and Values and Behaviors.
Minimum Requirements Education:
Bachelors degree.
Work Experience:
Minimum of 3 years experience
Established network to target customer group desirable
Sales in healthcare/pharma/related business
Specific product knowledge desirable
Skills:
Account Management
Commercial Excellence
Communication Skills
Compliance
Conflict Management
Cross-Functional Coordination
Customer Insights
Ethics
Healthcare Sector
Influencing Skills
Negotiation Skills
Selling Skills
Technical Skills
Travel Requirements:
1-2 overnights per week.
Compensation and Benefits The pay range for this position at commencement of employment is expected to be between
$100,400 - $186,400 USD/year . Salary ranges are effective from 1/1/26 through 12/31/26 and may be adjusted based on market factors. The total compensation package may include a sign-on bonus, restricted stock units, discretionary awards, and a full range of benefits (including 401(k) eligibility and various paid time off). Details will be provided with an offer of employment. Employee is in an at-will position and the Company reserves the right to modify base salary and other discretionary payments at any time.
On September 30, 2021, Sandoz entered into a 5-year Corporate Integrity Agreement. Certain positions will have responsibilities to support CIA obligations and related activities.
Note:
This description reflects the essential responsibilities of the role and is not intended to be an exhaustive list of duties. It is subject to change at the Company’s discretion.
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