Specialty Account Manager, Endocrinology (Rare Disease) Nashville, TN - Amgen
Amgen, Nashville, TN, United States
Specialty Account Manager – Rare Disease (Territory: Nashville, Chattanooga, Smyrna, Murfreesboro, Knoxville)
This role is responsible for representing TEPEZZA to physicians and healthcare professionals, establishing product sales, and performing total territory account management. The Specialty Account Manager acts as the central account manager for the designated geography, driving product demand and coordinating field teams to address account needs.
Responsibilities
Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
Promote TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
Address issues related to access, pull‑through, and reimbursement by coordinating with key stakeholders and matrix team members.
Develop strong customer relationships by better understanding the customer's needs and goals and communicating those needs and goals to other team members.
Consistently meet or exceed corporate sales goals.
Communicate territory activity in an accurate and timely manner as directed by management.
Drive product demand among targets through education on disease state and product information.
Provide feedback to sales and business unit leadership, colleagues, and other internal departments about the changing environment and results.
Adhere to the company's compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
Work closely with patient services and market access team members to achieve overall business goals.
Coordinate between accounts and relevant field teams to support the full range of account needs.
Educate healthcare professionals and office staff on site‑of‑care options.
Attend medical congresses and society meetings as needed.
Manage efforts within the assigned promotional and operational budget.
Maximize use of approved resources to achieve territory and account‑level goals.
Successfully complete all company training classes.
Complete administrative duties in an accurate and timely fashion.
Act as a contributing member of a high‑performance team.
Perform any other tasks and responsibilities as requested by the company.
Basic Qualifications – Level 4
Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
Basic Qualifications – Level 5
Doctorate degree and 2 years of collective account management experience, sales, and commercial experience.
Master's degree and 6 years of collective account management experience, sales, and commercial experience.
Bachelor's degree and 8 years of collective account management experience, sales, and commercial experience.
Associate degree and 10 years of collective account management experience, sales, and commercial experience.
Preferred Qualifications
Demonstrated success in a role involving reimbursement navigation, site‑of‑care education, and/or patient access coordination.
Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
Prior experience working in or with Rheumatology and Nephrology strongly preferred.
Familiarity with Tepezza – e.g., infused therapies, buy‑and‑bill products, products under medical benefit highly desired.
Experience engaging with administrators – e.g., community practices, academic centers, IDNs, hospital systems.
Ability to collaborate effectively in a matrix environment, working cross‑functionally with Market Access, Patient Services, MSLs, Nurse Educators, TLLs, Field Reimbursement.
Strong knowledge of payer policies, reimbursement processes, and managed markets is a plus; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.
Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
Excellent interpersonal, written, and verbal communication skills; ability to communicate with both clinical and administrative stakeholders.
High degree of self‑motivation, initiative, and adaptability in fast‑paced or ambiguous environments.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.
Benefits and Compensation Expected annual salary range for this role in the U.S. (excluding Puerto Rico) is:
Account Manager – Level 4: $154,736 – $183,900
Specialty Account Manager – Level 5: $160,397 – $190,628
In addition to base salary, Amgen offers a Total Rewards Plan comprising:
Comprehensive employee benefits package, including a retirement and savings plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales‑based incentive plan.
Stock‑based long‑term incentives.
Award‑winning time‑off plans and bi‑annual company‑wide shutdowns.
Flexible work models, including remote work arrangements, where possible.
Equal Opportunity Employer Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Responsibilities
Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
Promote TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
Address issues related to access, pull‑through, and reimbursement by coordinating with key stakeholders and matrix team members.
Develop strong customer relationships by better understanding the customer's needs and goals and communicating those needs and goals to other team members.
Consistently meet or exceed corporate sales goals.
Communicate territory activity in an accurate and timely manner as directed by management.
Drive product demand among targets through education on disease state and product information.
Provide feedback to sales and business unit leadership, colleagues, and other internal departments about the changing environment and results.
Adhere to the company's compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
Work closely with patient services and market access team members to achieve overall business goals.
Coordinate between accounts and relevant field teams to support the full range of account needs.
Educate healthcare professionals and office staff on site‑of‑care options.
Attend medical congresses and society meetings as needed.
Manage efforts within the assigned promotional and operational budget.
Maximize use of approved resources to achieve territory and account‑level goals.
Successfully complete all company training classes.
Complete administrative duties in an accurate and timely fashion.
Act as a contributing member of a high‑performance team.
Perform any other tasks and responsibilities as requested by the company.
Basic Qualifications – Level 4
Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
Basic Qualifications – Level 5
Doctorate degree and 2 years of collective account management experience, sales, and commercial experience.
Master's degree and 6 years of collective account management experience, sales, and commercial experience.
Bachelor's degree and 8 years of collective account management experience, sales, and commercial experience.
Associate degree and 10 years of collective account management experience, sales, and commercial experience.
Preferred Qualifications
Demonstrated success in a role involving reimbursement navigation, site‑of‑care education, and/or patient access coordination.
Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
Prior experience working in or with Rheumatology and Nephrology strongly preferred.
Familiarity with Tepezza – e.g., infused therapies, buy‑and‑bill products, products under medical benefit highly desired.
Experience engaging with administrators – e.g., community practices, academic centers, IDNs, hospital systems.
Ability to collaborate effectively in a matrix environment, working cross‑functionally with Market Access, Patient Services, MSLs, Nurse Educators, TLLs, Field Reimbursement.
Strong knowledge of payer policies, reimbursement processes, and managed markets is a plus; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.
Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
Excellent interpersonal, written, and verbal communication skills; ability to communicate with both clinical and administrative stakeholders.
High degree of self‑motivation, initiative, and adaptability in fast‑paced or ambiguous environments.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.
Benefits and Compensation Expected annual salary range for this role in the U.S. (excluding Puerto Rico) is:
Account Manager – Level 4: $154,736 – $183,900
Specialty Account Manager – Level 5: $160,397 – $190,628
In addition to base salary, Amgen offers a Total Rewards Plan comprising:
Comprehensive employee benefits package, including a retirement and savings plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales‑based incentive plan.
Stock‑based long‑term incentives.
Award‑winning time‑off plans and bi‑annual company‑wide shutdowns.
Flexible work models, including remote work arrangements, where possible.
Equal Opportunity Employer Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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