Inside Sales Account Manager - Remote
Robert Bosch Group, Raleigh, NC, United States
Our ELPRO Division has supported the pharma, biotech, and healthcare industries with intelligent monitoring solutions—ensuring compliance, visibility, and safety from production to patient. ELPRO has been a trusted partner in compliant environmental monitoring. We’re committed to supporting your entire pharmaceutical supply chain—from production and storage to transport and delivery to the end user. With in‑house developed hardware and software, GxP‑compliant consulting, and global support services, we ensure data integrity, compliance, and peace of mind—every step of the way.
Job Description Responsible for the management, maintenance, and growth of a defined portfolio of house accounts. The role focuses on proactively developing existing customer relationships, identifying additional growth potential through cross‑selling of ELPRO products and services, and handling new incoming transactional business. As a member of the sales team, the Inside Sales Account Manager will be measured on overall revenue growth, customer retention, and account development within the assigned book of business. This role is fully remote and does not require travel.
Qualifications
Takes direct responsibility for the assigned house accounts
Creates an overall strategy for the development and growth of assigned accounts
Develops and maintains strong customer relationships within the assigned account base
Understands customer processes, applications, and purchasing workflows
Identifies additional growth potential by cross‑selling ELPRO products and services
Creates, manages, and reports on opportunities in the CRM/ERP system with a high level of accuracy
Ensures accurate forecasting and pipeline transparency for assigned accounts
Handles incoming transactional sales inquiries, quotations, and follow‑up activities
Coordinates internally with Customer Success, Operations, and project management to ensure customer satisfaction
Collaborates with Territory Sales Managers when accounts become project‑driven or exceed defined thresholds
Additional Information Education and qualification
Structured account management and selling approach
Strong customer orientation
Ability to manage multiple accounts and priorities
Effective virtual communication skills
Requirement and experience
Experience in Sales, very good communication skills and style (verbal and in writing)
Contracts and contract negotiation
Interface
This role interfaces with customer success, field sales, marketing, technical teams, finance, and sales management
Information flow
Regular information flow between Head of Sales, customer success, field sales team and Key Account Managers
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr
Job Description Responsible for the management, maintenance, and growth of a defined portfolio of house accounts. The role focuses on proactively developing existing customer relationships, identifying additional growth potential through cross‑selling of ELPRO products and services, and handling new incoming transactional business. As a member of the sales team, the Inside Sales Account Manager will be measured on overall revenue growth, customer retention, and account development within the assigned book of business. This role is fully remote and does not require travel.
Qualifications
Takes direct responsibility for the assigned house accounts
Creates an overall strategy for the development and growth of assigned accounts
Develops and maintains strong customer relationships within the assigned account base
Understands customer processes, applications, and purchasing workflows
Identifies additional growth potential by cross‑selling ELPRO products and services
Creates, manages, and reports on opportunities in the CRM/ERP system with a high level of accuracy
Ensures accurate forecasting and pipeline transparency for assigned accounts
Handles incoming transactional sales inquiries, quotations, and follow‑up activities
Coordinates internally with Customer Success, Operations, and project management to ensure customer satisfaction
Collaborates with Territory Sales Managers when accounts become project‑driven or exceed defined thresholds
Additional Information Education and qualification
Structured account management and selling approach
Strong customer orientation
Ability to manage multiple accounts and priorities
Effective virtual communication skills
Requirement and experience
Experience in Sales, very good communication skills and style (verbal and in writing)
Contracts and contract negotiation
Interface
This role interfaces with customer success, field sales, marketing, technical teams, finance, and sales management
Information flow
Regular information flow between Head of Sales, customer success, field sales team and Key Account Managers
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr