Sr. Account Manager, CO Denver, CO
EverDriven, LLC, Denver, CO, United States
EverDriven is the nation’s leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation.
Since 2006, we’ve helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth.
Position Summary The Senior Account Manager focuses on the implementation and deployment of new business while nurturing relationships to retain existing business. Senior Account Managers are responsible for maintaining equipment levels, identifying and engaging Service Providers, explaining client requirements, file maintenance, performing administrative and clerical tasks as needed. This position will work as a liaison between EverDriven and our clients to provide guidance, direction, and feedback to the respective Area Manager, Regional Director, or Senior Management, as well as working in collaboration with EverDriven departments and transportation service providers.
Salary Range $80,000 - $95,000/year, based on experience + bonus potential
Location This role is preferably in Denver, CO but will require 30% travel.
How You Will Make an Impact
Execute programs to improve service quality, reduce costs, and increase service productivity
Responsible for the overview, management, and the daily service of accounts in addition to vetting and credentialing service providers
Identify and properly escalate to management any potential daily challenges or service deficiencies
Responsible for providing compliance with the Operational Reference Guide (ORG) under the direction of the Area Manager, District Director, and/or Sr. Management
Maintain strong customer service skills and consistent, professional communication with service providers, parents, and on-site school personnel
Serve as liaison between department/program heads/district executives and Area Manager
Train and mentor Account Managers while overseeing their daily activities and work performance under the guidance and request of the Area Manager
Use effective industry skills and abilities to support our innovative transportation services
Responsible for the continuous improvement of a safe, efficient, and effective transportation system
Develop and maintain open communication channels with project contractors, community officials, and agency staff
Cooperate with EverDriven departments to establish and maintain documentation regarding provider information, operations, as well as maintenance and safety inspections
As a part of normal business operations, employees in this role may access and/or modify electronic Protected Health Information (ePHI) in a manner compliant with requirements set forth by the Health Insurance Portability and Accountability Act (HIPAA)
What You Will Bring to EverDriven
Minimum education of a bachelor's degree or equivalent experience
Strong professional communication and customer service skills
Ability to effectively work with diverse groups of customers and service providers
Set priorities wisely, multitask, and dynamically solve problems
Strong familiarity and comfort level with Microsoft Word, Excel and Outlook
Valid Driver’s License with a good driving record
Drug Screen and Background Check is a Condition of Employment
Virtual Doctor Visits with $0 Co-Pay
Life Insurance (company paid)
Short Term Disability Insurance (company paid)
Long-Term Disability Insurance (company paid)
Flexible Time Off (FTO)
Paid Holidays
Paid Time to Volunteer
Flex Spending Account (FSA)
401K Plan (with an awesome employer match!)
Employee Assistance Program
Employee Discounts Program
Equal Opportunity Employer EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential.
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Since 2006, we’ve helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth.
Position Summary The Senior Account Manager focuses on the implementation and deployment of new business while nurturing relationships to retain existing business. Senior Account Managers are responsible for maintaining equipment levels, identifying and engaging Service Providers, explaining client requirements, file maintenance, performing administrative and clerical tasks as needed. This position will work as a liaison between EverDriven and our clients to provide guidance, direction, and feedback to the respective Area Manager, Regional Director, or Senior Management, as well as working in collaboration with EverDriven departments and transportation service providers.
Salary Range $80,000 - $95,000/year, based on experience + bonus potential
Location This role is preferably in Denver, CO but will require 30% travel.
How You Will Make an Impact
Execute programs to improve service quality, reduce costs, and increase service productivity
Responsible for the overview, management, and the daily service of accounts in addition to vetting and credentialing service providers
Identify and properly escalate to management any potential daily challenges or service deficiencies
Responsible for providing compliance with the Operational Reference Guide (ORG) under the direction of the Area Manager, District Director, and/or Sr. Management
Maintain strong customer service skills and consistent, professional communication with service providers, parents, and on-site school personnel
Serve as liaison between department/program heads/district executives and Area Manager
Train and mentor Account Managers while overseeing their daily activities and work performance under the guidance and request of the Area Manager
Use effective industry skills and abilities to support our innovative transportation services
Responsible for the continuous improvement of a safe, efficient, and effective transportation system
Develop and maintain open communication channels with project contractors, community officials, and agency staff
Cooperate with EverDriven departments to establish and maintain documentation regarding provider information, operations, as well as maintenance and safety inspections
As a part of normal business operations, employees in this role may access and/or modify electronic Protected Health Information (ePHI) in a manner compliant with requirements set forth by the Health Insurance Portability and Accountability Act (HIPAA)
What You Will Bring to EverDriven
Minimum education of a bachelor's degree or equivalent experience
Strong professional communication and customer service skills
Ability to effectively work with diverse groups of customers and service providers
Set priorities wisely, multitask, and dynamically solve problems
Strong familiarity and comfort level with Microsoft Word, Excel and Outlook
Valid Driver’s License with a good driving record
Drug Screen and Background Check is a Condition of Employment
Virtual Doctor Visits with $0 Co-Pay
Life Insurance (company paid)
Short Term Disability Insurance (company paid)
Long-Term Disability Insurance (company paid)
Flexible Time Off (FTO)
Paid Holidays
Paid Time to Volunteer
Flex Spending Account (FSA)
401K Plan (with an awesome employer match!)
Employee Assistance Program
Employee Discounts Program
Equal Opportunity Employer EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential.
#J-18808-Ljbffr